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Members may be calling you to close gaps in care


We will urge members to contact you to make appointments as soon as they can to complete their missing screenings. Letters will be customized for each member. Preventive care measures to be highlighted are:

  • Annual physical
  • Colon cancer screening
  • Breast cancer screening
  • Cervical cancer screening
  • Flu shot 

For members with diabetes, our letters will point out if they are missing:

  • HbA1c blood tests
  • Urine protein tests
  • Diabetic eye exams
  • Blood pressure readings

If you have patients with diabetes, please check their records and reach out to those who have gaps in their care.