Electronic Funds Transfer (EFT)
EFT is a quick and easy way for participating providers to receive payment for the claims submitted to ConnectiCare. When you select to receive funds electronically, you can expect to receive your payment directly into your bank account within 48 hours of each claims payable date.
Simply fill out the Electronic Funds Transfer (EFT) Form and return it to ConnectiCare’s Finance Department. (ConnectiCare may also ask that you provide us with a spec sheet from your bank or a copy of a voided check.) In general, you will begin receiving payment electronically within 10 business days from the date we receive your completed form.
Do I have to submit claims electronically in order to receive EFT?
No. EFT is not dependent upon electronic claims submission. Claims which are submitted in paper format may also be reimbursed via EFT.
Will I receive EFT for all types of claims?
Yes, ConnectiCare coordinates EFT for claims for all product types.
Will EFT affect the way I receive my explanation of payment (EOP)?
Through your secure provider website account, your EOP is available online 3 days following the claims payment date. You will no longer receive via mail a paper copy of your explanation of payment (EOP). To view your EOP statements online, simply sign in to your provider website account. If you are not yet registered, register today.
I have more questions.
If you have additional questions regarding EFT, please call 800-828-3407.