For Medicare Advantage Plans
Once you become a ConnectiCare member, you’ll have many convenient ways to pay your monthly premium.
1. Social Security Deduction:
You can pay your premium through automatic deduction from your monthly Social Security or Railroad Retirement Board (RRB) benefit check. You can choose this option when you enroll. Or, call us at 1-800-224-2273 (TTY: 711) from 8 a.m. to 8 p.m. seven days a week, and we can help set it up. You can also mail or fax a letter asking to be set up for “SSA withhold.” Include your member ID number, the date and your signature, and send it to:
P.O. Box 4001
Farmington, CT 06034
Fax your request to 1-844-871-9754
Please Note: It can take two months or more for your deductions to take effect.
Pay online or manage your payments
You can use this link to view invoices, pay a bill or set up automatic payments. You will be asked to set up an account for our member website the first time you use our online payment service.
Make a one-time payment as a guest
Use this option to make a payment without registering for a website account. This is a good option if someone other than you makes the payment, or if you do not have time now to register.
3. By Phone:
Call 1-800-224-2273 (TTY: 711) 24 hours a day, seven days a week.
4. By Mail:
You can always pay your bill by mailing a check and the invoice coupon to:
P.O. Box 21849
New York, NY 10087-1849
Member premium payments go to a bank lockbox. You must include an invoice coupon with the scan line for ConnectiCare to process your payment.
5. Walk Into One of Our ConnectiCare Centers:
You can pay your monthly premium at a ConnectiCare Center and our associates will help you complete your payment online, by phone or mail. Payments can be made using Visa, MasterCard, Discover Card, a check made out to ConnectiCare or with your bank account information. Check for hours and locations.
Important: ConnectiCare Centers do not accept cash.