1-860-674-5757 or 1-800-251-7722
Available 8 a.m. to 8 p.m. Monday - Friday, 9 a.m. to 2 p.m. Saturday
Individual Plan Coverage
For members who want information about coverage under a ConnectiCare SOLO or Access Health CT individual health plan. Hours are Mon. - Fri. 8 a.m. - 5 p.m.
This is a protected messaging feature available only after you sign in to your secure ConnectiCare account. Members can use this feature to send confidential information using the messaging system maintained within our secure servers.
Members can send general questions to this email address. Please do not use this address to send confidential information, such as Member ID, Social Security Numbers or private medical information. This is a regular email address that is not secure and can be intercepted.
Premium payments for individual plans:
- Go to Pay My Premium for details on how to pay online, in person, or over the phone.
- By Mail:
P.O. Box 21849
New York, NY 10087-1849