Available 8 a.m. to 8 p.m. Monday - Friday, 9 a.m. to 2 p.m. Saturday
Individual Plan Coverage
For members who want information about coverage under a ConnectiCare SOLO or Access Health individual health plan.
Available 8 a.m. to 5 p.m. Monday - Friday
This is a protected messaging feature available only after you log in through your secure ConnectiCare Online Services account. Members can use this feature to send confidential information using the messaging system maintained within our secure servers.
Members can send general questions to this email address. Please do not use this address to send confidential information, such as Member ID, Social Security Numbers or private medical information. This is a regular email address that is not secure and can be intercepted.
Premium payments for individual plans
Go to Pay My Premium for details
Courier-delivered mail (i.e. UPS, Fedex, DHL, Priority and Express Mail):
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2 Morrissey Blvd.
Dorchester, MA 02125