Social Media Policy

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ConnectiCare's Social Media Policy

We’d love to hear from you and encourage you to connect and engage with ConnectiCare, Inc. (“ConnectiCare”) on FacebookTwitterInstagramYouTubeLinkedIn, and our blog. Before posting, please review our Community Guidelines and Social Media Terms of Use.


Community Guidelines

At ConnectiCare, we have one priority: caring for our community. Our social media sites serve as another means to care for and connect with our members, neighbors and local partners. Please follow these guidelines when interacting with us and others on social media.

Treat other social media users like your neighbors
Please be courteous and respectful of others. In order to keep our social media communities safe and secure, we reserve the right to remove content that is inappropriate or contains sensitive information.

Remember that social media is a public space
ConnectiCare’s social media sites are public, so please make sure to protect your privacy. Please do not post or direct message ConnectiCare with your social security number, financial information, ConnectiCare member ID or other private data or protected health information (PHI) on our social media sites.

Please let us know how we can help you
If you have questions or concerns, we want to hear from you. To get the answers you need, we may ask you to direct message, call or email us with more information. Please help us help you by providing the details we need to work toward a solution.


Social Media Terms of Use

The information and health content found on any ConnectiCare social media site (“ConnectiCare Social Media”) is not designed to substitute for health care or medical advice from a professional. All questions about treatment should be referred to your health care provider. By posting content (“User Content”) on ConnectiCare Social Media, you agree to comply with ConnectiCare’s Social Media Terms of Use. ConnectiCare has the right to update and/or change these terms of use at any time.

User Content:
ConnectiCare is not responsible for any User Content posted on ConnectiCare Social Media. Any User Content you post on ConnectiCare Social Media is done voluntarily at your own risk, and you take personal responsibility for any information provided. ConnectiCare is under no obligation to screen or monitor User Content, including tweets, posts, photos, videos, comments and direct messages.

By using ConnectiCare Social Media you agree not to transmit or post any material that is, or that can be perceived as, unlawful, profane, abusive, defamatory, discriminatory, invasive of another’s privacy. ConnectiCare reserves the right to delete any User Content that is inconsistent with the company’s mission, promotes a product or service, that is commercial in nature, or which solicits other users to join or contribute money to any online service or other organization. In the event your User Content is deemed inappropriate, ConnectiCare reserves the right to block you from posting on ConnectiCare Social Media

Remember, any content that you post may survive as an electronic record years from now and may be read by unintended parties. ConnectiCare is not responsible for the content of any comments or responses posted by others to any website or social media site managed or monitored by ConnectiCare.

ConnectiCare may disclose your communications and activities in connection with an ConnectiCare social media site in response to lawful requests by governmental, including law enforcement, entities.

Privacy & Identity:
Please do not post public User Content containing personal contact information. Please do not post or direct message ConnectiCare with your social security number, financial information, ConnectiCare member ID or other protected health information (PHI), such as your physician’s name or the reason you saw the doctor. ConnectiCare and its subsidiaries will never ask you for your Social Security number, ConnectiCare member ID or passwords on ConnectiCare Social Media. User Content with detailed private information or medical information about you or another person may be removed to protect the privacy of all concerned. In addition, all users are prohibited from posting PHI related to individuals other than themselves or their minor dependents, including (but not limited to) information related to the health of the individual, financial information about the individual or any identification related to the individual, irrespective of whether the individual has provided their permission or consent. All users are cautioned to use extreme care when posting individually identifiable personal information for themselves and their minor dependents.

ConnectiCare is not responsible for the privacy or security practices of third party websites and social media sites. Please review the privacy and terms of use policies for these sites. You agree that your use of third party websites, resources and social media sites is at your own risk and is subject to the terms and conditions of these sites. You understand that the phone numbers you provide on ConnectiCare Social Media properties may be used by ConnectiCare or any of its contracted parties to contact you about your account, your health benefit plan or related programs, or services provided to you.

By accessing, viewing and/or posting content on ConnectiCare Social Media, you certify that you are at least 18 years of age and agree not to falsely represent yourself, including impersonating or falsely claiming affiliation with another individual or entity.

Proprietary Rights:
As a condition of posting User Content on ConnectiCare Social Media, you represent and warrant that you have the right and authority to submit content and that such content does not infringe upon the intellectual property rights, trademark, copyright or other rights of any third party.

License and Release:
You understand and agree that you are hereby releasing all rights, title and interest in and to any User Content that you submit. You give ConnectiCare and its subsidiaries and affiliates the unrestricted right to use, without compensation to you or any third party, any content, photographs, ideas, concepts, designs, or creative elements provided or created by you and allow ConnectiCare and its designees to use all elements of such content in any and all media now known or not currently known, throughout the world in perpetuity, without compensation or notification to, or permission by you or any third party.

You expressly release and hold harmless ConnectiCare, its affiliates and subsidiaries, its officers, directors, agents, employees and those acting under its authority, from any and all claims and liabilities of any kind arising out of or in connection with your User Content. This release shall be binding upon your heirs, administrators, executors and assigns.

Connecticare’s Yard Goats Ticket Giveaway Official Rules


The Yard Goats Ticket Giveaway (“Sweepstakes” or “Promotion”) begins June 3, 2022, at 12:00:00 p.m. Eastern Time ("ET") and ends June 10, 2022, at 12:00:00 p.m. ET ("Promotion Period"). 

This Promotion is not sponsored, endorsed, administered by, or associated with Instagram. 



Promotion open only to legal residents of Connecticut who are eighteen (18) years of age or older at the time of entry. Void outside Connecticut and where prohibited. Employees, officers and directors of ConnectiCare, Inc. & Affiliates (“ConnectiCare”, the “Sponsor”), its member organizations and their respective parent companies, affiliates, subsidiaries, advertising/public relations/promotional/fulfillment agencies, website providers, web masters and prize providers, as well as the immediate family (defined as parents, spouse, children, siblings, regardless of where they live) and same household members of each such employee, officer and director are not eligible to enter or win. 



Beginning 12:00:00 p.m. ET on June 3, 2022, and throughout the Promotion Period, participants can follow the instructions to enter the giveaway on our Instagram giveaway post.  

Use of an artifice or device to enter more than once per day will result in voiding of all entries in excess of the initial entry on a given day; but Sponsor reserves the right to disqualify from the Sweepstakes altogether any persons who repeatedly and/or egregiously violate the entry limit as determined by the Sponsor in its sole discretion. Receipt of entries may be acknowledged but such acknowledgment does not constitute any representation as to eligibility for the Sweepstakes, nor is it otherwise binding upon the Sponsor. Proof of submission of entry does not constitute proof of receipt of the same.  

Sponsor and its agencies are not responsible for late, lost, garbled/ undecipherable, misdirected, incomplete, inaccessible, corrupted or invalid entries, which will be disqualified. In the event of a dispute as to the identity of an entrant, the authorized account holder of the email address used to enter will be deemed the entrant. The "authorized account holder" of an email address is the natural person assigned this email address by an internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address.  


3. SELECTION OF WINNERS. The two winners will be selected at random from the eligible entries.    

The potential winners will be notified via Instagram comment and direct message, in Sponsor's sole discretion, within a commercially reasonable time after the drawing, after the giveaway has ended. The Sweepstakes Entities are not responsible for false, incorrect, changed, incomplete or ineligible contact information.  




The prize includes 2 (two) sets of 4 (four) tickets each to the Hartford Yard Goats baseball game scheduled for June 15, 2022, at 7:05 p.m. Each prize package is worth approximately sixty-four dollars ($64.00). The total prize package is worth approximately one-hundred and twenty-eight dollars ($128.00). 

All unspecified expenses in conjunction with acceptance and use of prize are the winner's sole responsibility. All taxes (if applicable) on prize won are the prize winner's sole responsibility. No prize substitution is allowed except by Sponsor in its sole discretion due to prize unavailability for any reason and only then for prize of equal value. Prize is not redeemable or exchangeable by winner for cash.  



If less than 5 innings of a game is played (4 1/2 innings, if the Yard Goats are ahead) tickets to that game may be exchanged for a Field Box ticket ($15 value) to any remaining regular season home game that season, based on availability. If a rainout is declared AFTER four and a half innings of baseball have been played, a game is considered "official." In this case, there will be no ticket exchanges.  

A game will not be called in advance, except under unusual circumstances. A rain out call will be a game-time decision, based on the need to fulfill the Eastern League schedule. 



All federal, state and local laws and regulations apply. 

By entering the Promotion, each entrant agrees: (i) to be bound by these Official Rules and by all applicable laws and decisions of Sponsor, which shall be binding and final in all respects; (ii) to waive any rights to claim ambiguity with respect to these Official Rules; (iii) to waive all of his/her rights to bring any claim, action, or proceeding against any of the Sweepstakes Entities in connection with the Sweepstakes; and (iv) to forever and irrevocably release, defend, indemnify, and hold harmless each of the Sweepstakes Entities and their respective officers, directors, employees, agents, shareholders, representatives, successors and assigns (collectively the “Releasees”), from any liability (including, but not limited to, liability for defamation, libel, slander, invasion of privacy, infringement of publicity or any intellectual property rights, any property loss, damage, personal injury, bodily injury, death, expense, accident, delay, inconvenience or irregularity, and any indirect, incidental, consequential, special, punitive or exemplary damages of any kind even if the Releasees have been advised of the possibility of such loss or damages), costs and expenses (including, without limitation, reasonable outside attorneys’ fees) that may arise in connection with: (a) the Sweepstakes, including, but not limited to, any Sweepstakes-related activity or element thereof, and the entrant’s entry, participation or inability to participate in the Sweepstakes, (b) the violation of any third party privacy, personal, publicity or proprietary rights, (c) typographical errors in these Official Rules or any Sweepstakes promotional materials, (d) acceptance, defects in, delivery of, use, misuse or inability to use any prize (or any component thereof), (e) any change in the prizing (or any components thereof) due to unavailability, business or creative considerations, or due to reasons beyond Sponsor’s control, (f) any wrongful, negligent, or unauthorized act or omission on the part of any of the Sweepstakes Entities, or any of their agents or employees, (g) lost, late, stolen, misdirected, damaged or destroyed prizing (or any element thereof) or (h) the collection, use and/or sharing of entrant’s personally identifiable information by Sponsor or its designees. Winner assumes all liability for any injury or damage caused, or claimed to be caused, by participation in this Sweepstakes or use or redemption of prize. All prizes are provided as-is without warranty, representation or guarantee of any kind, including but not limited to the warranty of merchantability or fitness for intended purpose.   

In the event there is a discrepancy or inconsistency between disclosures or other statements contained in any Sweepstakes materials and the terms and conditions of the Official Rules, the Official Rules shall prevail, govern and control. Sweepstakes Entities are not responsible for any typographical or other error in the printing of the offer, administration of the Sweepstakes or in the announcement of the prize winners. 

NOTICE TO ENTRANTS: ANY ATTEMPT BY AN INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS PROMOTION IS A VIOLATION OF CRIMINAL AND CIVIL LAWS, AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW. Releasees are not responsible for faulty, incorrect or mis-transcribed email transmissions, incorrect announcements of any kind, technical hardware or software failures of any kind including any injury or damage to any person's computer or other device (or data/information contained thereon) related to or resulting from participating in or experiencing any materials in connection with the Promotion, lost or unavailable network connections, or failed, incomplete, garbled or delayed computer or phone transmission that may limit a user's ability to participate in the Promotion. Sponsor reserves the right in its sole discretion to cancel, suspend or modify the Promotion if fraud, misconduct or technical failures destroy the integrity of the Promotion or impair the operation of the Promotion in whole or in part; or if a computer virus, bug, or other technical problem corrupts the administration or security of the Promotion as determined by Sponsor, in its sole discretion. In such event, Sponsor will make the prizes available to be won in a manner determined by Sponsor in its sole discretion to be fair, appropriate and consistent with these Official Rules. This includes conducting one or more affected Weekly Drawings from among all eligible entries received prior to the action taken by Sponsor. Proof of submitting entries will not be deemed to be proof of receipt by Sponsor. Any entries which are suspected of being fraudulent (including those using robotic, automatic, programmed or similar methods of participation) will be disqualified, based on determinations made solely by Sponsor and its agency. Sponsor reserves the right to prohibit the participation of an individual if fraud or tampering is suspected or if the account holder fails to comply with any requirement of participation as stated herein or with any provision in these Official Rules. 



Sweepstakes, including construction, validity, interpretation and enforceability of these Official Rules shall be (1) governed by the laws of the State of Connecticut without regard to choice of law or conflict of law principles which would cause the application of the laws of any jurisdiction other than the State of Connecticut; (2) any dispute, claims and causes of action arising out of or connected in any way with the Sweepstakes or the awarding of prizes shall be resolved individually, without resort to any form of class action, and brought exclusively in a federal or state court in Connecticut; (3) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Sweepstakes (if any), but in no event attorneys’ fees; and (4) under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses (if any), and any and all rights to have damages multiplied or otherwise increased. 


SPONSORED BY: ConnectiCare, Inc. & Affiliates, 175 Scott Swamp Road, Farmington, CT 06032 

© 2022 ConnectiCare, Inc. & Affiliates. All Rights Reserved. 

Last update 06/02/2022