Switch to:

Medicare Wellness Rewards

Switch to:

ConnectiCare Medicare
Member Rewards Program

Q: How do I earn rewards?

2023 Rewards The program includes rewards for members who have completed the following health screenings or activities. Check your wellness portal account to see which rewards you qualify for: Activity Eligibility Reward Initial Medicare annual well visit* Complete your Medicare annual well visit within 90 days of your initial enrollment. One-time only $50 Initial health assessment Complete your initial health assessment within 90 days of enrollment in the member portal. Go to the Health and Wellness section and select “Take Your Health Assessment” option. One-time only $25 Annual visit with primary care provider (PCP) Complete an office visit with PCP. Once a year $25 Wellness reward portal registration Register for the wellness rewards program in the member portal in the health and wellness section. Once a lifetime $10 Member portal registration Register in the member portal. Once a lifetime $25 Sign up for paperless Sign up to go paperless in the member portal. Once a lifetime $15 Diabetes A1C test Complete one A1C blood test. Once a year $25 Diabetes eye exam Complete a retinal or dilated eye exam by an eye care professional. Once a year $25 Annual health assessment** Dual members complete a yearly health assessment. Once a year $25 Colorectal cancer screening Complete a fecal occult blood test (FOBT), flexible sigmoidoscopy, colonoscopy, FIT DNA test, or colonography. Once a year $25 Mammogram exam Complete a mammogram. Once every two years $50 Kidney Health Evaluation Complete an estimated glomerular filtration rate (eGFR) test and a urine albumin-creative ratio within the calendar year. Once a year $25 * New member only. ** Existing member only.

Q: What items can I get with my rewards?

Eligible reward items include: Healthy foods: Cereal (hot and cold). Dairy products (milk, cheese, butter). Dry foods (beans, fruit, pasta). Eggs and egg substitutes. Fresh food boxes (mixed produce, all vegetable, diabetic, and other choices). Frozen food. Fruits and vegetables. Juice. Meat (poultry, beef, sausage, lunch meat). Rice and whole grains. Health necessities: Bathroom safety items such as a bathmat. Fall prevention items such as a gait belt. Home diagnostic items such as a blood pressure monitor. Transportation services such as Uber, Lyft, taxis, buses, trains, and others. Utilities. And more!

Q: How do I check my rewards balance in the NationsBenefits portal?

Sign in to connecticare.nationsbenefits.com and select the drop down by “My Account” and see your rewards balance. If you have any questions regarding your plan benefits, please see your Evidence of Coverage or call ConnectiCare Medicare Connect Concierge at 800-224-2273 (TTY: 711), 8 a.m. to 8 p.m., seven days a week.

Older couple smiling and going on a walk in the park

Get Rewards for Making the Right Health Care Choices

With the ConnectiCare Medicare Member Rewards Program, you can receive a reloadable rewards card for eligible services like annual wellness visits and preventive care screenings. The rewards period begins January 1 each year.

If you haven’t already, schedule your annual visit with your primary care provider (PCP). This is a great way to start taking care of your health – and start earning your rewards.

How Can I Join the Medicare Member Rewards Program?

Sign in to your ConnectiCare
member portal.
Click the “Health and Wellness” tab and select “Get Started” in the wellness section.

Call ConnectiCare Medicare Connect Concierge at 800-224-2273 (TTY: 711) 8 a.m. to 8 p.m., seven days a week
for help getting started.

Once you agree to terms and conditions and join the program, you’ll see what services and activities can earn you rewards. Then, talk to your doctor about scheduling the care that’s right for you.

*If you choose to register for the ConnectiCare Medicare Member Rewards Program over the phone, you must agree to the program’s terms and conditions during your call. To get a copy mailed to you, call 800-224-2273 (TTY: 711) from 8 a.m. to 8 p.m., seven days a week.

Getting Started

To activate your card:

1. Call NationsBenefits at 877-239-2942 (TTY: 711) (24 hours a day, seven days a week) or

2. Create an account and a password by visiting connecticare.nationsbenefits.com.

Select the register button.
Enter your member ID to continue.
Then enter your name, member ID number, and date of birth.
Choose your own personal password to use.
Choose how to receive a password verification, either by email or text.
Complete the process by entering the verification code sent to you.

You can also call ConnectiCare Medicare Connect Concierge at 800-224-2273 (TTY: 711).

Helpful Tips

Sign in to the member portal to see your specific services, review reward dollar amounts, and receive your reloadable rewards card.**
Please allow eight to ten weeks after ConnectiCare completes a claim for an eligible health service for your rewards card to arrive in the mail.
Remember to keep your reloadable card after each use. Please do not throw your card away. It will automatically reload each time you complete an eligible service or activity.

**To process your rewards card for an eligible health service, you must register for the program and complete the health service or activity. The claim or attestation must be received by December 31 of the calendar year. We will not be able to send you rewards for activities after December 31 of the calendar year. Only one reward can be earned for each health service. Your rewards card cannot be used at ATMs; for cash access or to make recurring payments; or for the purchase of alcohol, tobacco, or firearms. Purchase and merchant restrictions apply.

Frequently Asked Questions

How do I earn rewards?

2023 Rewards

The program includes rewards for members who have completed the following health screenings or activities. Check your wellness portal account to see which rewards you qualify for:

Activity		Eligibility	Reward
Initial Medicare annual well visit^*	Complete your Medicare annual well visit within 90 days of your initial enrollment.	One-time only	$50
Initial health assessment	Complete your initial health assessment within 90 days of enrollment in the member portal. Go to the Health and Wellness section and select “Take Your Health Assessment” option.	One-time only	$25
Annual visit with primary care provider (PCP)	Complete an office visit with PCP.	Once a year	$25
Wellness reward portal registration	Register for the wellness rewards program in the member portal in the health and wellness section.	Once a lifetime	$10
Member portal registration	Register in the member portal.	Once a lifetime	$25
Sign up for paperless	Sign up to go paperless in the member portal.	Once a lifetime	$15
Diabetes A1C test	Complete one A1C blood test.	Once a year	$25
Diabetes eye exam	Complete a retinal or dilated eye exam by an eye care professional.	Once a year	$25
Annual health assessment^**	Dual members complete a yearly health assessment.	Once a year	$25
Colorectal cancer screening	Complete a fecal occult blood test (FOBT), flexible sigmoidoscopy, colonoscopy, FIT DNA test, or colonography.	Once a year	$25
Mammogram exam	Complete a mammogram.	Once every two years	$50
Kidney Health Evaluation	Complete an estimated glomerular filtration rate (eGFR) test and a urine albumin-creative ratio within the calendar year.	Once a year	$25

* New member only.

** Existing member only.

What items can I get with my rewards?

Eligible reward items include:

Healthy foods:
- Cereal (hot and cold).
- Dairy products (milk, cheese, butter).
- Dry foods (beans, fruit, pasta).
- Eggs and egg substitutes.
- Fresh food boxes (mixed produce, all vegetable, diabetic, and other choices).
- Frozen food.
- Fruits and vegetables.
- Juice.
- Meat (poultry, beef, sausage, lunch meat).
- Rice and whole grains.
Health necessities:
- Bathroom safety items such as a bathmat.
- Fall prevention items such as a gait belt.
- Home diagnostic items such as a blood pressure monitor.
Transportation services such as Uber, Lyft, taxis, buses, trains, and others.
Utilities.
And more!

How do I get my eligible items once I activate my card?

You can shop for eligible items online, over the phone, or at a participating retail location.

Participating retail locations include Acme Markets, CVS, King Food Markets, Rite Aid, Walgreens, and Walmart. Check participating locations at connecticare.nationsbenefits.com or call NationsBenefits at 877-239-2942 (TTY: 711), 24 hours a day, seven days a week, 365 days a year.

Visit connecticare.nationsbenefits.com to select your covered items and complete the checkout process online. You should receive mail-order items within two to five business days after your order is received. If the purchase amount is more than the available funds on your card, you will need to pay the balance with another form of payment.

OTC benefit amounts must be used within your benefit frequency and will not roll over. So please be sure to use up any over-the-counter (OTC) funds before using your member rewards. Please note ConnectiCare Choice Dual (HMO D-SNP), ConnnectiCare Flex Plan 1 (HMO POS), ConnectiCare Flex Plan 2 (HMO POS), and ConnectiCare Choice Plan 1 (HMO) do not offer OTC funds.

How do I check my rewards balance in the NationsBenefits portal?

If you have any questions regarding your plan benefits, please see your Evidence of Coverage or call ConnectiCare Medicare Connect Concierge at 800-224-2273 (TTY: 711), 8 a.m. to 8 p.m., seven days a week.

Questions?

Please see your Evidence of Coverage or call ConnectiCare Medicare Connect Concierge at 800-224-2273 (TTY: 711), 8 a.m. to 8 p.m., seven days a week.

Last update 05/09/2023

Y0026_203647_M

Access the ConnectiCare portal

Language Assistance:

Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office. Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.