You can shop for eligible items online, over the phone, or at a participating retail location.
Participating retail locations include Acme Markets, CVS, King Food Markets, Rite Aid, Walgreens, and Walmart. Check participating locations at connecticare.nationsbenefits.com or call NationsBenefits at 877-239-2942 (TTY: 711), 24 hours a day, seven days a week, 365 days a year.
Visit connecticare.nationsbenefits.com to select your covered items and complete the checkout process online. You should receive mail-order items within two to five business days after your order is received. If the purchase amount is more than the available funds on your card, you will need to pay the balance with another form of payment.
OTC benefit amounts must be used within your benefit frequency and will not roll over. So please be sure to use up any over-the-counter (OTC) funds before using your member rewards. Please note ConnectiCare Choice Dual (HMO D-SNP), ConnnectiCare Flex Plan 1 (HMO POS), ConnectiCare Flex Plan 2 (HMO POS), and ConnectiCare Choice Plan 1 (HMO) do not offer OTC funds.