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Members may be calling you to close gaps in care


We have sent letters urging our commercial and Medicare Advantage members to contact their doctors to make appointments as soon as they can to complete their missing screenings. Letters were customized for each member. Preventive care measures that were highlighted were:

  • Annual physical
  • Colon cancer screening
  • Breast cancer screening
  • Cervical cancer screening
  • Flu shot

For members with diabetes, our letters pointed out if they were missing:

  • HbA1c blood tests
  • Urine protein tests
  • Diabetic eye exams
  • Blood pressure readings

If you have patients with diabetes, please check their records and reach out to those who have gaps in their care. Please do this before the end of the calendar year.