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Medical record reviews to start this month

11/01/2017

From now through April, ArroHealth may contact your office about reviewing medical records of your patients who have ConnectiCare commercial plans, including plans purchased through Access Health CT, the Connecticut exchange.

ArroHealth will conduct 2017 chart reviews on our behalf. As a health plan, we must submit accurate and complete diagnosis data for each member/patient to the U.S. Department of Health and Human Services (HHS) and the Centers for Medicare & Medicaid Services (CMS).

As our partner and “business associate,” as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), ArroHealth is fully HIPAA compliant and is required to protect, preserve and maintain the confidentiality of any protected health information (PHI) obtained from clinical records provided by medical practices.

We appreciate your help. If you have questions, please call a ConnectiCare provider education and service representative at (860) 409-2468.