Health assessments with HealthFair and ComplexCare Solutions underway

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Health assessments with HealthFair and ComplexCare Solutions underway


ConnectiCare began sending invitations in June to about 15,000 commercial members asking them if they were interested in receiving an in-home health assessment from ComplexCare Solutions or a wellness exam on a HealthFair mobile health clinic.

The purpose of the visit is to provide each member with up‐to‐date information on their health, close gaps in care, identify potential health risks and recommend preventive services.

These visits are not intended to replace the professional advice and care our members receive from their primary care providers (PCPs). Neither HealthFair nor ComplexCare Solutions will treat members beyond the health assessments.

It’s important to note that these health assessments will not be coded as annual wellness exams or physical evaluations so PCPs can still perform those preventive services at no cost to the members.

Members who undergo the assessments will be asked for permissions to share the results with their PCPs. If the members agree, ComplexCare Solutions and HealthFair will send the results to the members’ PCPs.

We encourage you to reach out to these members, your patients, for follow-up care. We believe all medical decisions should be made by the patient in consultation with his or her PCP.