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Vaccine information

Female patient

Vaccines against COVID-19

We understand you may have questions about the upcoming availability of COVID-19 vaccines. We are closely following state and city plans to distribute the FDA-approved vaccines. Connecticut is expanding eligibility to more members of the public. You can check the Connecticut,  Massachusetts, New York City, and New York state websites to see if you are in a category of people who are eligible to receive a vaccine. You can also find trusted information on vaccine safety, doses, and more on the CDC’s webpage.

Availability

 The FDA has approved two vaccines for COVID-19, and more may be approved in the coming months. State governments are creating distribution plans based on CDC advice. You can check the Connecticut,  Massachusetts, New York City, and New York state websites to see if you are in a category of people who are eligible to receive a vaccine. 

Most providers will ask you to schedule your first and second vaccination at the same time, and will help you set up reminders via text, email, or phone call about your second dose. 

You can see if you are in a category of people eligible to receive a vaccine by visiting the website for your state or city: Connecticut,  Massachusetts, New York City, and New York state

We will continue to inform and guide our members when it comes to COVID-19 prevention and care, including when vaccination appointments will be more widely available. Please take a moment to check your contact information by signing in to the secure member website at connecticare.com. Be sure to confirm or update your email address and your mobile phone number.

You can also call us at the number on your member ID card. A Customer Service representative will be happy to help update your records.

If your doctor has a patient portal, you’ll want to be sure you are registered and that your contact information is correct.

For the most up-to-date information, you can visit the Connecticut website to see if you are eligible. Currently, residents in category 1a and 1b are eligible to get an appointment for a vaccine. This includes:

  • Healthcare personnel
  • Long-term Care facility residents
  • Medical first responders
  • Residents 65 and older
  • Residents and staff of certain settings such as mental health facilities, halfway homes, etc.
Beginning March 1, individuals 55-64 and educators will be eligible to sign up for the vaccine. Educators include teachers and support staff for students in k-12 and licensed childcare professionals.

For the most up-to-date information, you can visit the Massachusetts website to see if you are eligible. Currently, residents in phase 1 and phase 2 (Groups 1 and 2 only) are eligible to get an appointment for a vaccine. This includes:

  • Healthcare personnel
  • Long-term Care facility residents
  • Medical first responders
  • Home-based health care workers
  • Residents and staff of certain settings such as mental health facilities, halfway homes, etc.
  • Residents 65 and older
  • Individuals with 2+ certain medical conditions

The CDC currently has not provided guidance on this. Even if you have recovered from COVID-19, it’s important to keep practicing hand hygiene, mask wearing, and avoiding crowds whenever possible. Stay up to date on current vaccine guidance on the CDC’s webpage.

It’s important to have a conversation with your doctor about the vaccine and if it’s right for you. When you have an opportunity to be vaccinated, make sure to speak with your doctor to discuss your personal health history to help you decide. You can stay up to date on current vaccine guidance on the CDC’s webpage.

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Coverage

Vaccines are not widely available to the public at this time. When publicly available, the FDA-approved COVID-19 vaccines will be covered under your plan. In some situations, the government may cover the vaccine cost. Members will pay $0 out-of-pocket for both doses of the vaccine they receive. This applies whether you visit health care providers in or out of our network.

When publicly available, members will pay $0 out-of-pocket at both in- and out-of-network providers to be vaccinated. That means no copays, deductibles, or coinsurance will apply.

You can find more coverage and benefit updates due to COVID-19.

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Protecting yourself

The best ways to keep you and your family safe from COVID-19 are to:

  • Wash your hands often and disinfect frequently touched surfaces.
  • Wear a mask over your nose and mouth when around others.
  • Avoid crowds and stay at least 6 feet away from people outside of your household.
  • Monitor your health for any COVID-19 symptoms.
  • Stay home if you are sick.

Viruses commonly change through mutation and new variants are expected over time. The new variants of COVID-19 are reported to spread more easily and quickly. Scientists are working hard to learn more about them.  

Early reports found no evidence to suggest that the variant has an impact on the vaccine’s intended results (efficacy). Preliminary research released from the makers of the Pfizer and Moderna vaccines show that the vaccine provides some protection from the new COVID-19 variants.

It’s important to continue taking all precautions. Getting both doses of either vaccine on time is just one of the ways you can help prevent the spread of COVID-19. After getting the vaccine, the best ways to help keep you and your family safe from COVID-19 are to:

  • Wash your hands often and disinfect frequently touched surfaces.
  • Wear a mask over your nose and mouth when around others. Some experts are now suggesting wearing two masks.
  • Avoid crowds and stay at least six feet away from people outside of your household.
  • Monitor your health for any COVID-19 symptoms.
  •  Stay home if you are sick.

No. It’s important to continue taking all precautions, even after vaccines are publicly available. Getting both doses of the vaccine on time is just one of the ways you can help prevent the spread of COVID-19. The CDC recently updated its quarantine guidance. You do not have to quarantine if you are exposed to an infected person AND:

  • Have received both vaccine doses, and it has been at least two weeks since your second dose.
  • Have no symptoms.
  • Were vaccinated within the last 3 months.

You should always check your state’s quarantine guidance for specific instructions. You can also find more information about the vaccine and what to expect on the CDC’s webpage.

You can see if you are in a category of people eligible to receive a vaccine by visiting the website for your state or city: Connecticut,  Massachusetts, New York City, and New York state

You can find trusted information on the COVID-19 vaccine, including safety, doses, and more on the CDC’s webpage

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Our Call Center is currently experiencing extremely high volume and longer wait times. For questions related to COVID-19, visit our COVID-19 FAQs