ConnectiCare Centers Recognized with International Customer Service Awards

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ConnectiCare Centers Recognized with International Customer Service Awards

Connecticut health plan wins two Stevie® Awards for Sales and Customer Service

07/06/2022

FARMINGTON, CT (July 6, 2022) – ConnectiCare, a leading health plan in Connecticut, recently received silver and bronze awards as part of the 16th Annual Stevie® Awards for Sales and Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.  The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

At a virtual awards ceremony in May 2022, ConnectiCare’s centers were recognized with a silver award for Most Valuable Response by a Customer Service Team, and a bronze award for Best Customer Engagement Initiative. Over 2,300 nominations from organizations of all sizes and industries, across 51 countries, were considered for this year’s competition.

Stevie Awards

“We’re grateful to the Stevie® Awards for recognizing our customer service team members, who regularly go above and beyond to serve our members, especially as we continue to navigate challenges brought on by the COVID-19 pandemic,” said Karen Moran, ConnectiCare President and SVP of Commercial Business for the EmblemHealth family of companies. “We’re extremely proud of our team and are honored to share the stage with so many incredible organizations.”

ConnectiCare has received Stevie® Awards in a variety of categories each year since 2018. In 2021, the company took home a gold award for Innovation in Customer Service – Other Service Industries, silver for Best Customer Satisfaction Survey, and bronze for Best Engagement Initiative.

“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year's winners for their continued success.”

Additional details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales

 

About ConnectiCare

ConnectiCare is a leading health plan in the state of Connecticut. ConnectiCare has been dedicated to making Connecticut a healthier place to live and work since the company was founded in 1981. ConnectiCare has a full range of products and services for businesses, municipalities, individuals and those who are Medicare-eligible and leads the individual market in the state. ConnectiCare subsidiary, WellSpark Health, is a national wellbeing, disease prevention and management company. ConnectiCare is part of the EmblemHealth family of companies. For more information, visit connecticare.com.

 

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 16th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Thought Leadership Leverage, and ValueSelling Associates, Inc.

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Press Release