Telemedicine through Teladoc FAQs

ConnectiCare is excited to offer Telemedicine online virtual office visits — a benefit with the convenience of seeing a doctor anytime, day or night, by using a computer, mobile device, or phone.

General Information about Telemedicine

Telemedicine Benefit

Teledoc Doctors

Register Today for Telemedicine!

If you're eligible, follow these steps to register for Telemedicine:

  1. Register: 
    • Create an account, or
    • Download the Teladoc app for iOS or Android, or
    • Call 800-TELA-DOC (800-835-2362).
    When your register, be sure to provide your member ID number.
  2. Set up: Enter your information and complete your medical history.
  3. Request a visit: An online doctor is now just a call or click away.

Questions?

Call the ConnectiCare Customer Service number on the back of your member ID card. Our hours are 8 a.m. to 6 p.m., Monday to Friday. A Customer Service representative will be happy to help.

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Any information provided on this website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office. Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.

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