ConnectiCare surveyed a panel of commercial and Medicare Advantage members who had telehealth visits with their doctors in April or May 2020. The survey found:
- Members of all ages were satisfied with the care they received in telehealth visits after the public health emergency was declared in March.
- Those under age 65 are highly likely to use telehealth again.
- All members respect the value of face-to-face visits with doctors, but they also see telehealth as an important option for its safety and convenience.