Use for clinical authorization submissions and information


If you are submitting authorization requests for the following services, we recommend you use, a user-friendly, real-time automated tool offered by Magellan Healthcare:

  • Radiology
  • Radiation oncology
  • Musculoskeletal surgery and pain pumps
  • Outpatient left heart catheterization/Implantable devices
  • Interventional pain management

RadMD, a secure website available 24/7,* is an easy-to-navigate resource for both ordering and rendering providers as well as imaging facilities.


Ordering and rendering providers can:

  • View up-to-the-hour authorization information, including:
    • Date request initiated
    • Date procedure approved
    • Authorization validity period
    • Valid billing (CPT®) codes, and more
  • Upload clinical documentation directly to RadMD
  • Access evidence-based clinical review criteria
  • Get technical support if you have questions

On the website, ordering physicians also have access to:

  • Clear instructions for submitting procedure requests, including the ability to submit multiple requests in the same online session
  • Appropriate ICD-10 code lookup
  • Continuous updates on authorization status allowing the user to view all notifications for a case
  • Fast authorization decisions
  • Search and select convenient imaging facilities
  • Upload clinical documentation
  • View the clinical information that was received
  • Receive email notification of the final authorization decision

Imaging facilities:

Can quickly view approved authorizations for their patients so prompt service can be provided.

Go to to set up an account. If you need help, please call 1-800-327-0641.


* is available 24/7, except during bi-weekly maintenance periods that are conducted after hours.