ConnectiCare Medicare Advantage patients have new identification cards for 2020 with completely new ID numbers. Be sure to ask members for copies of their new cards. You will need to use 2020 ID numbers to verify eligibility and be paid for claims for services on and after Jan. 1, 2020. Avoid any delays in claims payment by using the ID numbers from the members’ new ID cards.
Another note: the new medical ID card also serves as a dental ID card if the member’s plan includes dental benefits. Check out this resource for a sample of the new cards.