Availity Essentials is the portal to use to request prior authorization for ConnectiCare Marketplace and Medicare members. When submitting an authorization request, select your provider record with the appropriate physical address (service location). When viewing the status of an existing authorization request, your mailing address (used for correspondence) will display. This helps ensure accurate decisions and fewer follow‑ups.
For prior authorization of services managed by a vendor, refer to the Vendor-Managed Utilization Management Programs page for respective vendor contact information.
