Molina Healthcare's Privacy Policy and Terms & Conditions of Use
PLEASE READ THE PRIVACY POLICY AND TERMS OF USE CAREFULLY
By using Molina Healthcare’s website(s) and/or
mobile application(s) (collectively, the “Sites”), you agree to the Privacy
Policy, as well as the Terms & Conditions of Use contained therein
(collectively referred to as the "Terms of Use"). By accessing and
using the Sites, you accept, without limitation or qualification, these Terms
of Use. Molina Healthcare may modify these Terms of Use by revising them on the
Sites. Your continued use of the Sites constitutes your acceptance of any such
revisions. You should therefore periodically visit this page to review the
current Terms of Use. You may not modify these Terms of Use except in a written
agreement signed by Molina Healthcare. The Terms of Use do not address personal
information that you provide to us in other contexts (e.g., through a business
relationship not handled through the Sites, such as membership in a Molina
Healthcare plan.)If you are a member
of a Molina Healthcare plan, please read Molina Healthcare’s applicable Notice
of Privacy Practices as described below.
If you do not agree and accept, without limitation or qualification, these Terms of Use, you must
exit the Sites immediately.
WEBSITE PRIVACY POLICY
What
Personal Information Do We Collect?
When you visit Molina
Healthcare’s Sites, no personal information—such as your name, date of birth or
telephone number —is collected, unless you provide us with that information
voluntarily, such as when you complete an online form to learn more about
Molina Healthcare’s health plans or other products and services.When you provide personal information to Molina
Healthcare, you are responsible for the quality and accuracy of that
information. If you choose not to complete a form or provide certain personal
information through the Sites, you may not be able to use certain features of
the Sites.
How Do We Use Your Personal Information?
If you choose to provide us
with personal information by completing a form on the Sites, emailing us, or
calling the phone number for agents listed on the Sites, we will use that
personal information to (i) respond to your question or request, (ii) communicate
with you about our health care plans via email, and (iii) send information to
you. If you are not a member of Molina Healthcare plan and you have questions
about how we use your personal information, you may contact us at CPO.Office@MolinaHealthcare.com.
Do We Disclose Any Personal Information to Outside Parties?
Unless you expressly give us permission in writing to do so, Molina Healthcare will not sell, rent,
license, or trade your personal information other than as specified in this Privacy Policy.
Disclosures to Third Parties Assisting In Our
Operations. Molina Healthcare may share
your personal information under confidentiality agreements with other companies
that work with, or on behalf of, Molina Healthcare to provide products and
services. These companies may use your personal information to assist Molina
Healthcare in its operations. However, these companies do not have any
independent right to share this information.
Disclosures Under Special Circumstances. We may provide information
about you to respond to subpoenas, court orders, legal process or governmental
regulations, or to establish or exercise our legal rights or defend against
legal claims. We believe it is necessary to share information in order to
investigate, prevent or take action regarding illegal activities, suspected
fraud, situations involving potential threats to the physical safety of any
person, or as otherwise permitted or required by law.
Business Transfers.
We may share your personal
information with other business entities in connection with the sale,
assignment, merger or other transfer of all or a portion of Molina Healthcare’s
business to such business entity. We will require any such successor business
entity to honor the terms of this Privacy Policy.
Secure Website Services
Certain online services are
available to Molina Healthcare members via our Secure Website Services, such as
MyMolina.com, and Secure Mobile Applications (collectively, “Secure Services”).
When using such Secure Services, you may disclose personal information to
Molina Healthcare. Molina Healthcare may collect your personal information for
the following:
The Secure Services require a password to log in before accessing information, thus you may
need to provide certain personal information so that Molina Healthcare may verify your
identity;
To use and share your personal information to provide you with your healthcare benefits or
other products and services; and
To respond to requests via email or any type of communication provided via the Secure
Services.
Molina Healthcare complies
with the applicable requirements under the Health Insurance Portability and
Accountability Act (“HIPAA”). Users of Molina Healthcare's Secure Services
should read Molina Healthcare's applicable Notice of Privacy Practices, which
explains in more detail how we use and disclose your protected health
information (“PHI”). The Notice of Privacy Practices includes information about
how to request access to your PHI, how to request an amendment to your PHI, and
how to file a privacy complaint. For a copy of the Notice of Privacy Practices,
please click on a state:
Molina Healthcare also complies, as applicable, with other federal and state laws and regulations
governing confidentiality and security of your information. Any uses or disclosures of your
information will be made in compliance with applicable federal and state law restrictions.
Users of Molina Healthcare's
Secure Services understand that the confidentiality of personal information is
protected by federal and state law. By using Molina Healthcare's Secure
Services, you represent to Molina Healthcare that you are either (i) the
individual to whom this account pertains, or (ii) legally authorized under
applicable law to receive health care information regarding, and to make healthcare
decisions for, the individual to whom this account pertains (for example, as
the parent, legal guardian or legal custodian of such individual).
Health Insurance Exchange – Molina Healthcare Marketplace Plans
Molina Healthcare offers
Marketplace plans in many of the states where we do business. These are also
known as Exchange plans. If you wish to enroll in a Molina Healthcare
Marketplace plan you must complete an enrollment form and provide certain
personally identifiable information (“PII”). If you do not provide the PII
requested in the enrollment form, you will not be enrolled in a Molina
Healthcare Marketplace plan.
Enhanced Direct Enrollment (EDE)
Molina Healthcare
participates as an EDE entity by way of an agreement with the Centers for Medicare
and Medicaid Services (CMS), which allows Molina Healthcare and its authorized
EDE partner, Health Sherpa, to submit consumer application information
collected directly from consumers to the Federally-facilitated Marketplaces for
an eligibility determination, without requiring consumers to submit Marketplace
application information through HealthCare.gov. If you choose to apply
for coverage through Molina Healthcare’s EDE partner, Health Sherpa, using its
website, your activity will also be governed by the security and privacy
policies found at https://www.healthsherpa.com/privacy_notice . You may request that we limit the collection,
creation, disclosure, access, maintenance, storage and use of your PII
submitted through our EDE partner for the sole purpose of our assisting
you in applying for health insurance or obtaining an eligibility determination,
facilitating payment for your first premium, assisting you in updating or
canceling your enrollment in a health insurance plan, and for performing other
authorized functions specified in our agreements with CMS. You may request
such a limitation by sending an email to CPO.Office@MolinaHealthcare.com .
Internet Protocol Addresses
You should also be aware that
when you visit our Sites, Molina Healthcare may collect certain information
that does not identify you personally, but provides us with "usage
data," such as the number of visitors we receive or what pages are visited
most often. This data helps us to analyze and improve the usefulness of the
information we provide on these websites.
Cookies and Web Beacons
Like most commercial website
owners, we may also use what is known as "cookie" technology. A
"cookie" is an element of data that a website can send to your
browser when you link to that website. It is not a computer program and has no
ability to read data residing on your computer or instruct it to perform any
step or function. By assigning a unique data element to each visitor, the
website is able to recognize repeat users, track usage patterns and better
serve you when you return to that site. The cookie does not extract other
information about you, such as your name or address. Most browsers provide a
simple procedure that will enable you to control whether you want to receive
cookies by notifying you when a website is about to deposit a cookie file.
On some pages of the Sites
there may also be use of action tags, sometimes referred to as web beacons or
1x1 pixel graphics interchange format ("GIF") images. Such tags are
used to monitor and assess the effectiveness of promotions and marketing. These
tags work in combination with cookies, but do not collect or contain any
personal information. Molina Healthcare may use pixels or other online tracking technologies to collect
personal information about visitors on certain Sites. This information may include demographic
or technical information, and/or web browser data, such as your IP address and browsing
behavior. We may also use your information in order to provide information or advertising to
those visitors about certain Molina Healthcare services, benefits plans, and/or provider
networks.
Links on the Sites
The Sites may contain links to
other websites. Please be aware that Molina Healthcare is not responsible for
the privacy practices of such other websites. When you connect to a website
that is linked to our Sites, we encourage you to read the privacy statements of
that website. This Privacy Policy applies solely to information collected by
the Sites.
Response to “Do Not Track” Signals
Some Internet browsers include
the ability to transmit “Do Not Track” signals. Since uniform standards for “Do
Not Track” signals have not yet been adopted, Molina Healthcare does not process
or respond to “Do Not Track” signals.
Children's Privacy Protection
Under Age 13
The Sites are not designed for,
or intentionally targeted at, children under 13 years of age. It is not our
policy to intentionally collect or maintain information about anyone under the
age of 13 who is not a member of Molina Healthcare plan. No one under the age
of 13 should submit any personal information to Molina Healthcare or the Sites.
Under Age 18
Minors under 18 years of age who
are not members of a Molina Healthcare plan may have the personal information
that they have provided to Molina Healthcare through the Sites deleted by
sending an email to CPO.Office@MolinaHealthcare.com requesting deletion. Please note that, while we
make reasonable efforts to comply with such requests, deletion of your personal
information does not ensure complete and comprehensive removal of that data
from all systems.
This Privacy Policy may be
revised from time to time as we add new features and services, as laws change,
and as industry privacy and security best practices evolve. We display an
effective date on the policy in the bottom left corner of this Privacy Policy,
following the Terms & Conditions of Use,
so that it will be easier for you to know when there has been a change.
If we make any change to this Privacy Policy regarding use or disclosure of personal
information, we will provide advance notice on the Sites. Small changes or
changes that do not significantly affect individual privacy interests may be
made at any time and without prior notice.
Online Security
Molina Healthcare uses reasonable
and appropriate security measures to safeguard the information that has been
collected from you via the public Sites or Secure Services. Among the measures
that Molina Healthcare has implemented for its websites and mobile applications
are administrative, physical and technical safeguards. However, you should know
that no website operator, including Molina Healthcare, can fully eliminate
security risks associated with personal information. While Molina Healthcare
has endeavored to create secure and reliable Sites for users, the
confidentiality of any communication or material transmitted to/from the Sites
or via e-mail cannot be guaranteed.
Questions About This Privacy Policy
If you have any questions inquiries or issues regarding this Privacy Policy, please contact us at the following:
Mail: Molina Healthcare, Inc. Attn: Corporate Privacy Official 200 Oceangate, Suite 100 Long Beach, CA 90802
CALIFORNIA RESIDENTS – Click here for our Privacy Policy for California
Residents
TERMS & CONDITIONS OF USE
Permitted Use of the Sites
The The information and
materials on the Sites are provided for general informational purposes. You may
use the Sites solely for the purposes of learning about (i) Molina Healthcare’s
health plans or (ii) other Molina Healthcare products or services. You may not
use, reproduce or distribute the text, graphics, downloads, tools or any other
content on the Sites for any other purpose.
Notice: Electronic Communications
When you visit the Sites or send
emails to Molina Healthcare, you are communicating with us electronically. You
consent to receive communications from us electronically. We will communicate
with you by email or by posting notices on the Sites. You agree that all
agreements, notices, disclosures and other communications that we provide to
you electronically satisfy any legal requirement that such communications be in
writing.
Indemnification
You agree to indemnify, defend,
and hold harmless Molina Healthcare, its officers, directors, employees,
agents, licensors and suppliers from and against all losses, expenses, damages
and costs, including reasonable attorneys' fees, resulting from any violation
of these Terms of Use or any activity related to your account (including
negligent or wrongful conduct) by you or any other person accessing the Sites
using your Internet account.
Disclaimer - Warranty
THE SITES, THE CONTENT,
MATERIALS AND PRODUCTS ON THE SITES ARE PROVIDED “AS IS.” TO THE FULLEST EXTENT
PERMISSIBLE PURSUANT TO APPLICABLE LAW, MOLINA HEALTHCARE HEREBY DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT.
Molina Healthcare does not
represent or warrant that the functions contained in the Sites will be
uninterrupted or error-free, that the defects will be corrected, or that the
Sites or the server that makes the Sites available are free of viruses or other
harmful components. Molina Healthcare does not make any warranties or representations
regarding the use of the materials in the Sites in terms of their correctness,
accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some
states do not permit limitations or exclusions on warranties, so the above
limitations may not apply to you.
The information presented on our websites is not intended to constitute an offer to sell or a
solicitation in connection with any service. If you are interested in any of Molina Healthcare's
services, please contact us for a complete description of the product and its availability.
Ownership, License and Restrictions on Use of Materials
The Sites are owned and operated by Molina Healthcare. All material contained in our sites is
protected by law. All copyright, service mark and other proprietary notices must be kept intact.
Limitations of Liability
UNDER NO CIRCUMSTANCES,
INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL MOLINA HEALTHCARE OR ANY OF
ITS RELATED, AFFILIATED COMPANIES BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT RESULT FROM THE USE
OF, OR THE INABILITY TO USE THE MOLINA HEALTHCARE MATERIAL. YOU SPECIFICALLY
ACKNOWLEDGE AND AGREE THAT MOLINA HEALTHCARE IS NOT LIABLE FOR ANY DEFAMATORY,
OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH ANY OF
THE MOLINA HEALTHCARE MATERIAL, OR WITH ANY OF MOLINA HEALTHCARE’S TERMS OF USE
AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE
SITES. Some states do not permit limitations or exclusions on warranties, so
the above limitations may not apply to you.
Third-Party Links
In an attempt to provide
increased value to our visitors, Molina Healthcare may link to sites operated
by third parties. However, even if the third party is affiliated with Molina
Healthcare, Molina Healthcare has no control over these linked sites, all of
which may have separate terms and conditions of use, independent of Molina
Healthcare. These linked sites are only for your convenience and therefore you
access them at your own risk. Without limiting the foregoing, Molina Healthcare
specifically disclaims any responsibility if such sites: (i) infringe any third
party's intellectual property rights; (ii) are inaccurate, incomplete or
misleading; (iii) are not merchantable or fit for a particular purpose; (iv) do
not provide adequate security; (v) contain viruses or other items of a
destructive nature; or (vi) are libelous or defamatory.
Molina Healthcare does not endorse the
content, or any products or services available, on such sites. Nonetheless,
Molina Healthcare seeks to protect the integrity of its website and the links
placed upon it and therefore requests any feedback on not only the Sites, but
for sites it links to as well (including if a specific link does not work).
Not a Substitute for Professional Health Care or Advice
The information contained in
the Sites is general in nature and is intended for educational purposes only.
It is not a substitute for the advice of health care professionals. If you have
specific health care needs, or for complete health information, please see a
doctor or other health care provider or call 911 in the case of an emergency.
Dispute Resolution
Any controversy or claim
between the parties or arising out of these Terms of Use or any use of the
Sites shall be determined by one disinterested arbitrator in binding
arbitration pursuant to the JAMS Comprehensive Arbitration Rules &
Procedures of the Judicial Arbitration and Mediation Services (“JAMS”). The
arbitrator shall be experienced in agreements for information technology
services, either as an attorney or as an information technology professional.
If the parties fail to appoint an arbitrator within forty-five (45) days of the
institution of the arbitration, JAMS shall select the arbitrator promptly thereafter.
Any requests for expedited relief shall be submitted pursuant to JAMS’ Optional
Expedited Arbitration Procedures. If any such requests are made before an
arbitration panel is empaneled, then JAMS shall appoint one disinterested
arbitrator as an arbitration panel to immediately hear and decide such request.
The arbitration panel shall have the right to grant interim awards. Testimony
shall be permitted by telephone, video conference and other forms of real-time
telecommunications. If the arbitrator requires in-person hearings, the hearings
shall be held in Long Beach, California. The arbitral award will be final and
binding, and may be entered and enforced in any court of competent jurisdiction.
Waiver of Jury Trial and Class Actions
BY ENTERING INTO THESE TERMS
OF USE, YOU AND MOLINA HEALTHCARE ACKNOWLEDGE AND AGREE TO WAIVE CERTAIN RIGHTS
TO LITIGATE DISPUTES IN COURT, TO RECEIVE A JURY TRIAL OR TO PARTICIPATE AS A
PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON A CLASS OR CONSOLIDATED BASIS OR
IN A REPRESENTATIVE CAPACITY. YOU AND MOLINA HEALTHCARE BOTH AGREE THAT ANY
ARBITRATION WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT A CONSOLIDATED,
CLASS-WIDE OR REPRESENTATIVE BASIS AND THE ARBITRATOR SHALL HAVE NO AUTHORITY
TO PROCEED WITH AN ARBITRATION ON A CLASS OR REPRESENTATIVE BASIS. THE
ARBITRATOR MAY AWARD INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY
SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY
THAT PARTY’S INDIVIDUAL CLAIM. IF FOR ANY REASON THE ARBITRATION CLAUSE SET
FORTH IN THESE TERMS OF USE IS DEEMED INAPPLICABLE OR INVALID, OR TO THE EXTENT
THE ARBITRATION CLAUSE ALLOWS FOR LITIGATION OF DISPUTES IN COURT, YOU AND
MOLINA HEALTHCARE BOTH WAIVE, TO THE FULLEST EXTENT ALLOWED BY LAW, ANY RIGHT
TO PURSUE OR TO PARTICIPATE AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON
A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY.
Jurisdiction
Except as described
otherwise, all materials in the Molina Healthcare Sites are made available only
to provide information about Molina Healthcare. Molina Healthcare controls and
operates the Sites from its headquarters in Long Beach, California, USA, and
makes no representation that these materials are appropriate or available for
use in other locations. If you use the Sites from other locations, you are
responsible for compliance with applicable local laws.
Assignment
Molina Healthcare may
assign its rights and duties under these Terms of Use to any party at any time
without notice to you.
Survival
The provisions of these Terms
& Conditions of Use entitled “Disclaimer - Warranty,” “Indemnification,”
“Limitation of Liability,” “Dispute Resolution,” “Waiver of Jury Trial and
Class Actions, “Jurisdiction” and “General Provisions” will survive the termination
of this agreement.
General Provisions
Except as provided in a
particular “Legal Notice” on the Sites, these Terms & Conditions of Use,
along with the Molina Healthcare Privacy Policy, constitute the entire
agreement and understanding between you and Molina Healthcare with respect to
use of the Sites, superseding all prior or contemporaneous communications with
Molina Healthcare. These Terms of Use are severable, and in the event any
provision is determined to be invalid or unenforceable, such invalidity or
unenforceability shall not in any way affect the validity or enforceability of
the remaining provisions. A printed version of these Terms of Use shall be
admissible in judicial or administrative proceedings based upon or relating to
use of the Sites to the same extent and subject to the same conditions as other
business documents and records originally generated and maintained in printed
form. The section titles of these Terms of Use are displayed for convenience
only and have no legal effect. Nothing in these Terms of Use shall be deemed to
confer any third-party rights or benefit.
Social Media Terms and Conditions
BY ACCESSING, VIEWING, OR
USING ANY SOCIAL MEDIA PAGES OPERATED BY MOLINA HEALTHCARE, INC., ITS
SUBSIDIARIES, OR ITS AFFILIATES, THE USER INDICATES ACCEPTANCE OF THE FOLLOWING
SOCIAL MEDIA TERMS AND CONDITIONS AND AGREES TO BE LEGALLY BOUND BY THEM:
1. Molina Healthcare, Inc., its
subsidiaries, and affiliates (hereinafter “Molina Healthcare”) does not
validate third party information posted on Molina Healthcare’s pages on social
media sites. Any comments, statements, or opinions on those pages are not
endorsed by Molina Healthcare, and do not necessarily reflect the views,
policies, or procedures of Molina Healthcare. The information, materials and
services on Molina Healthcare’s social media pages are provided to the user “as
is,” without any express or implied representations or warranties of any kind,
including any warranties as to merchantability or fitness for a particular
purpose or non-infringement of intellectual property. Molina Healthcare makes
no representation or warranties as to any material or information posted on any
Molina Healthcare social media pages or that the user’s use of content posted
on or material otherwise made available through Molina Healthcare’s social
media pages will not infringe the rights of third parties.
2. Users shall not post materials to
any of Molina Healthcare’s social media pages that are unlawful, proprietary,
fraudulent, libelous, slanderous, defamatory, obscene, threatening, abusive,
harassing, or infringing on the rights of any third-party, including
intellectual property, privacy/confidentiality, or publicity rights. Molina
Healthcare does not permit any of these practices, and reserves the right to
immediately remove credit any content within its sole discretion.
3. By submitting content on or
through Molina Healthcare’s social media pages the user grants Molina
Healthcare an unrestricted, nonexclusive, royalty-free, perpetual, irrevocable,
and fully sub licensable right to use, reproduce, modify, adapt, publish,
translate, create derivative works from, distribute, and display such material
throughout the world in any media. The user further agrees that Molina
Healthcare is free to use any ideas, concepts, and knowledge that the user
provides to Molina Healthcare on the social media site. The user also grants
Molina Healthcare the right to use the name submitted by the user in connection
with such material. Molina Healthcare reserves the right to alter the content
on its social media sites at any time, but has no obligation to update any
information on its social media sites. Molina Healthcare has no intention of
collecting personally identifiable information from children under the age of
13.
4. The materials posted to Molina
Healthcare’s social media pages are not advice. By making the content on Molina
Healthcare’s social media pages available to the user, Molina Healthcare is not
engaged in rendering any legal, medical, or other professional advice.
5. Users shall not post any personal
or private health information, such as policy numbers, claim numbers, phone
numbers, personal e-mail addresses, or any unique identifying information on a
Molina Healthcare social media page. Molina Healthcare reserves the right to
remove any social media posts that contain such information.
6. Users shall not post any links or
other content that contain viruses or malicious software or otherwise violate
any federal or state laws. Users shall not post advertisements or solicitations
of business. Any postings of this nature on Molina Healthcare social media
pages may be removed.
7. Content on Molina Healthcare’s
social media pages (including, without limitation, text, design, graphics,
logos, images, videos, as well as the selection and arrangement thereof) posted
by Molina Healthcare is the property of and owned by Molina Healthcare, our
licensors, or third party content providers, and is protected by copyright,
trademark, and other applicable laws. Any other use of content on the Sites,
including, but not limited to, the modification, distribution, transmission,
performance, broadcast, publication, uploading, licensing, transfer, or sale
of, or the creation of derivative works from, any material or information
obtained from the Sites, or use of the Sites for purposes competitive to Molina
Healthcare, is expressly prohibited.
8. Molina Healthcare’s social media
pages may contain links to other web sites, some of which are operated by
Molina Healthcare and others which are operated by third parties. These links
are provided as a convenience to the user and as an additional avenue of access
to the information contained therein. Molina Healthcare has not necessarily
reviewed all the information on these other websites and is not responsible for
the content of those or any other sites or any products or services that may be
offered through those or any other websites. Inclusion of links to other sites
should not be viewed as an endorsement of the content of linked websites. Different
terms and conditions may apply to the user’s use of any linked websites.
9. Molina Healthcare reserves the
right to block or otherwise prohibit any person from accessing or using Molina
Healthcare’s social media pages for any reason whatsoever.
10. Users are ultimately responsible
for the content posted on Molina Healthcare’s social media pages, including the
legality, reliability, appropriateness, originality, and copyright of any such
material. Molina Healthcare is not liable for any direct, or indirect, special,
incidental, or consequential damages that may arise from the user’s use of
Molina Healthcare’s social media pages. Additionally, the user agrees to defend
and indemnify Molina Healthcare and each of our respective officers, agents,
directors, shareholders, partners, licensors, service providers, and employees,
from any loss, liability, claim, or demand, including reasonable attorneys’
fees, issued by any third party due to or arising out of your use of Molina
Healthcare’s social media pages arising from a breach or alleged breach of
these Terms and Conditions by the user (including, without limitation, any
breach of the user’s representations and warranties set forth herein).
Molina Healthcare does not give medical advice via its social media sites. If you are seeking
medical advice, please contact a doctor’s office or call 911 in the case of an emergency.