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Coronavirus (COVID-19) 

Information center

Your health and safety are our priorities. Find up-to-date information on your ConnectiCare plan’s coverage and benefits, vaccines and testing, and resources for you and your family.

VACCINE INFORMATION

News and updates

Stay up to date on COVID-19 vaccines, including what your plan covers and when they may be available. 

care and coverage

Plan benefits and COVID-19

You’re practicing social distancing. That’s good! Now here’s information to help you see a doctor or mental health clinician with a virtual visit, get prescriptions delivered to your door, and more. 

Frequently asked questions

Answers to your questions

What should I do if I feel sick? Will I have to pay to be tested for COVID-19? What if I can’t pay my premium because of financial hardship? Can I get an early refill of a prescription?

covid-19

What you need to know

It’s hard to know where to turn for coronavirus news and updates. Here you can find general information on the coronavirus (COVID-19), including reliable information sources for up-to-date information.

mental health

Resources for mental well-being

Lockdowns, job loss, working while parenting at home. All of these contribute to stress, anxiety, and depression. Children are vulnerable, too. But there’s help. 

wellness hub

Healthy at home

We’re sharing tips for staying well while staying in - from what you need to know about the coronavirus to ideas for celebrating while social distancing.    

Other resources

We recommend that you get your health information from trusted sources, such as:

Centers for Disease Control and Prevention (CDC)

World Health Organization (WHO)

Connecticut state resources and information

Massachusetts state resources and information (for our Massachusetts members)

While we believe the information in this communication is accurate as of the date published, it is subject to correction or change during the rapidly evolving response to the COVID-19 outbreak.

contact us

We’re in this together.

We can answer questions about your health plan and where to turn for help.

In an emergency, call 911 or go to an emergency room.

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Last update 01/01/2021

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Our Call Center is currently experiencing extremely high volume and longer wait times. For questions related to COVID-19, visit our COVID-19 FAQs

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©2021 ConnectiCare. All Rights Reserved.

Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office. Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.