Member

Information center

Your health and safety are our priorities. Find up-to-date information on your ConnectiCare plan’s coverage and benefits plus additional resources to help during this unprecedented time.

care and coverage

Plan benefits and COVID-19

You’re practicing social distancing. That’s good! Now here’s information to help you see a doctor or mental health clinician with a virtual visit, get prescriptions delivered to your door, and more. 

Frequently asked questions

Answers to your questions

What should I do if I feel sick? Will I have to pay to be tested for COVID-19? What if I can’t pay my premium because of financial hardship? Can I get an early refill of a prescription?

covid-19

What you need to know

It’s hard to know where to turn for coronavirus news and updates. Here you can find general information on the coronavirus (COVID-19), including reliable information sources for up-to-date information.

mental health

Resources for mental well-being

Lockdowns, job loss, working while parenting at home. All of these contribute to stress, anxiety, and depression. Children are vulnerable, too. But there’s help. 

protecting your health

Experts’ advice for avoiding infection

The most important thing you can do is to protect yourself and others from the coronavirus (COVID-19). Here you can find general information on prevention and taking care of your health.

wellness hub

Healthy at home

We’re sharing tips for staying well while staying in - from what you need to know about the coronavirus to ideas for celebrating while social distancing.    

Other resources

We recommend that you get your health information from trusted sources, such as:

Centers for Disease Control and Prevention (CDC)

World Health Organization (WHO)

Connecticut state resources and information

Massachusetts state resources and information (for our Massachusetts members)

While we believe the information in this communication is accurate as of the date published, it is subject to correction or change during the rapidly evolving response to the COVID-19 outbreak.

contact us

We’re in this together.

We can answer questions about your health plan and where to turn for help.

In an emergency, call 911 or go to an emergency room.

Last update 07/29/2020

Y0026_200220_M