Care Management

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Get help with your health

Exclusively for ConnectiCare members

Appointments are suspended temporarily due to the coronavirus (COVID-19) emergency. Watch this website for reopening news and dates. In the meantime, you can call us for help at 1-800-390-3522 (TTY: 711), Monday-Friday, 8 a.m. to 4 p.m. We’ll put you in touch with a health care professional or health care navigator.

ConnectiCare members (and their caregivers) can get personalized help from nurse care managers, a certified diabetes educator, or a social worker at our centers in Manchester and Waterbury. They can help with:

  • Learning to use a glucometer
  • Healthy eating for individuals with diabetes
  • Finding senior meal programs, elder care, social activities, and support groups
  • Guiding members to community resources
  • Managing a chronic condition
  • Learning about your prescription medicines
  • Learning to use a blood pressure cuff

There’s no charge to members. It’s all part of what we do to try to keep our members healthy.

Appointment information

Appointments are suspended temporarily due to the coronavirus (COVID-19) emergency. Watch this website for reopening news and dates. In the meantime, you can call us for help at 1-800-390-3522 (TTY: 711), Monday-Friday, 8 a.m. to 4 p.m. We’ll put you in touch with a health care professional or health care navigator.


Service available at ConnectiCare centers in Manchester and Waterbury. You must make an appointment. Call us at 1-877-523-6837 (TTY: 711). We will help you find the right professional to meet with and book your appointment.

Can’t meet with a care manager in person? You can also call to talk to a health care professional or health navigator. Call 1-800-390-3522 (TTY: 711) Monday - Friday, 8 a.m. to 4 p.m.


Please note that these health care professionals do not and will not provide medical care. For medical care, please make an appointment with your primary care doctor or visit an urgent care center.

Care Management

Make and appointment

Call 1-877-523-6837 (prompt 2) to make an appointment with a care manager.