Free Continuing Education Programs 

Unconscious Bias in Medicine This online CME program sponsored by the Stanford University School of Medicine provides education regarding unconscious bias.

Think Cultural Health Continuing Education Programs. Earn free CME credits while learning about cultural competency in health care. These e-learning programs are provided by the US Department of Health & Human Services. A sample of the courses are below:

Health Literacy Training in health literacy, plain language, and culture and communication is essential for anyone working in health information and services. These online courses are offered by the Centers for Disease Control and Prevention.

Physician education and resources to use with patients:

Continuing Education Programs (for a fee)

Quality Interactions® is an e-learning program that provides case-based instruction on cross-cultural health care.

Reference Material for Cultural Competency

Prioritizing Equity video series illuminates how determinants of health uniquely impact marginalized communities, public health and health equity, with an eye on both short-term and long-term implication.

Critical Measures, a training and management consulting company, has a website that contains a useful fact sheet defining cultural competence, why it is important, and how health care practitioners can obtain cultural competency training. Critical Measures also offers CME courses through their site.

Askme3®, licensed to the Institute for Healthcare Improvement, is a health literacy education program designed to improve communication between patients and health care providers, encourage patients to become more active members of their health care team, and promote improved health outcomes.

Substance Abuse and Mental Health Services Administration(SAMHSA) has various publications to assist practitioners and clinicians in providing sensitive and effective mental health services to people of diverse cultural backgrounds. Enter "cultural competence" in the search box on SAMHSA’s publications-ordering website.

I Speak Card enables individuals with limited English proficiency (LEP) to correctly identify the language for which they need interpretation services. I Speak tools are available at these and other websites for use in your offices.

The following EmblemHealth presentations may help health care providers to better understand the common issues that arise while working with people of diverse populations:

Our Members’ Language Preferences (2024)

Serving our members requires knowing their needs, including the languages they speak. We serve a diverse membership reflective of the region we call home. The top languages for our members include English, Spanish, Chinese, and Italian. Please use our maps to get a county level view of these languages. Data is representative of active membership at the end of January 2024.