We’d like to remind and encourage all our providers to sign up for electronic funds transfer (EFT) if you haven’t already done so.
EmblemHealth has partnered with PNC/ECHO Health Inc. for the past five years to handle our claims payments and remittances (CPR) for our providers.
This arrangement with PNC/ECHO simplified our claims payment process by using one system for all payments. CPR can handle electronic payments reliably for multiple payment types. A major advantage of automated payments is the ability to receive an 835/ERA with each EFT payment. In addition, EFT payments:
- Increase speed of receiving payments
- Significantly reduce payment processing costs
- Streamline the accounts receivable (A/R) process
- Reduce fraud exposure
- Improve the accuracy and timeliness of information
Here are answers to Frequently Asked Questions about claims payments.
For EFT/ERA enrollment and additional assistance regarding payment, contact ECHO Provider Support at 888-492-0032 or visit their website.
If you have other questions about this process, please sign in to the provider portal at emblemhealth.com/providerportal and use our live agent chat or Message Center to contact us. A Provider Customer Service Representative will be happy to help.
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