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Finding a Member’s Copay Information

Switch to:

Finding a Member’s Copay Information

01/19/2023

Our thanks to those who responded to our Fall 2022 Survey. Results showed some of you are having trouble finding a member’s copay information in the provider portal. Here’s where you can find it:
When you look up a member’s eligibility, use the Benefits Summary button on the Member Details page. Clicking this button opens a document that shows copayment information for the most commonly used services including, but not limited to:
Hospital care – inpatient, outpatient, emergency room, urgent care, and rehabilitation.
Medical care – primary care, specialty care, gynecology, chiropractic, acupuncture, and vaccinations.
Diagnostic tests – radiology and laboratory.

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Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office.

Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.