Post-Acute Care Insourcing Webinars


Beginning Sept. 1, 2021, post-acute care (PAC) services and support for ConnectiCare members will be managed by ConnectiCare instead of CareCentrix.

To help you understand this change and how it impacts the members in your care, please join our Directors of Care Management and Utilization Management for a webinar to discuss the insourcing for all PAC services and transitions of care program.

We will address items from the announcement and Frequently Asked Questions documents that were recently mailed to you, as well as answer any of your non-contract based questions.

Please join the session that’s best suited for your facility/provider type. All sessions will be held via Microsoft Teams. For any questions regarding sessions, please email Ali Tieman, Director of Clinical Operations at

Acute Facilities
(Acute Hospitals, LTACH, Acute rehabilitation centers)

Session #1

Date: Aug. 10, 2021
Time: 11:30 a.m. – 12:30 p.m.

Session #2

Date: Aug. 13, 2021
Time: 1 p.m. – 2 p.m.

Skilled Nursing Facilities

Session #1

Date: Aug. 16, 2021
Time: 11:00 a.m. – 12:00 p.m.

Session #2

Date: Aug. 17, 2021
Time: 11:00 a.m. – 12:00 p.m.

Home Care Agencies and DME providers

Session #1

Date: Aug. 20 2021
Time: 1:00 p.m. – 2:00 p.m.