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New Member Portal Enhances Referral and Preauthorization Transactions

Switch to:

New Member Portal Enhances Referral and Preauthorization Transactions

04/13/2022

This month, we are launching new portals for our members that will use the same technology as our provider portals launched last year. This means that when you create a referral or preauthorization request, your members will be able to look up and access the referral and preauthorization information themselves. Additionally, your office should take advantage of the provider portal’s ability to upload documents in support of your preauthorization requests, concurrent reviews, and discharge plans—it will save you time and effort.

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Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.