We have started to issue new member ID numbers and cards to commercial members. We will complete roll-out of the new member ID numbers for all our commercial plans on or about Jan. 1, 2021.
The new ID numbers start with the letter “K” followed by a 10-digit number. View a sample here. Please note the new commercial member ID numbers are similar to the member ID numbers of our Medicare Advantage members. But Medicare Advantage ID cards clearly note the member has a Medicare Advantage plan.
Check ID cards and ID numbers for all commercial patients at every visit and sign into our provider website to verify eligibility.
Make sure to use the new ID numbers for dates of services on and after Aug. 1, 2020.