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Change in Process June 1 for ConnectiCare Medicare Members

Switch to:

Change in Process June 1 for ConnectiCare Medicare Members

05/15/2023

Effective June 1, 2023, Optum Care Network of Connecticut IPA, including ProHealth Physicians, will continue to participate in our network but will no longer be the managing entity for any ConnectiCare Medicare Advantage members. Also, Optum Care will no longer perform utilization management (including pharmacy) or case management for these members.

Beginning June 1, 2023, medical authorization requests for Medicare Advantage members must be sent to ConnectiCare through our secure provider portal. Pharmacy authorization requests must be sent to our applicable pharmacy contacts.

Affected members will receive a new member ID card. Please refer to the back of the ID card for information on authorization requests (including pharmacy).

If you have questions, call ConnectiCare Medicare Provider Customer Service at
877-224-8230. Our hours are 8 a.m. to 6 p.m., Monday through Friday. A representative will be happy to help.

provider

Access the ConnectiCare Portal

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Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office.

Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.