Beginning May 1, 2026, the ConnectiCare credentialing email inbox will no longer accept requests to join the network or add a provider to an existing group. All medical provider requests to join the ConnectiCare network, or add a provider to an existing practice must be submitted through the Provider Network Pre-enrollment Portal.
Request to join the network
Use the Provider Network Pre-enrollment Portal and select the option "Join the Molina Network". Your request will be reviewed to determine if a contract will be extended.
Maintain a CAQH profile, ensuring it's up to date and authorized for ConnectiCare or Molina Healthcare Inc. if you have not opted for global authorization. As applicable, credentialing and recredentialing communications will be sent directly from Molina on ConnectiCare’s behalf.
Add a provider to your group practice
Use the Provider Network Pre-enrollment Portal and select the option for “Access the Portal” to:
- Add a provider to your practice for credentialing.
- Upload a roster.*
- Add a location.
- Check on credentialing status.
If you already have access to the Provider Network Management Portal, you can sign in to manage your enrollment and credentialing requests including:
- Complete required documentation requests.
- Submit credentialing applications.
- Check participation status.
For instructions and additional information, visit ConnectiCare’s Join Our Network page.
For termination notification or if your demographic information needs updating, providers should submit through a roster profile and email the changes to CCI-ProviderFileOperations@MolinaHealthcare.com.
*All roster submissions must include all required information from the Molina roster template for successful processing. These requirements include, but are not limited to, group NPI number. Roster processing cannot be completed without all required data fields included. The approved template can be found in the Provider Network Management Portal under the Roster Upload tab.
