When you present ConnectiCare, you offer clients the option of a health plan that has been at the forefront of health care in Connecticut and surrounding regions for nearly four decades. We’ve done that by:
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Why ConnectiCare?
The ConnectiCare Difference
Adapting to the Times
Plan designs to meet today’s needs, budget, and comfort with risk. Attract clients with group, individual, and Medicare coverage.
Home Team Advantage
Longstanding relationships with and proximity to doctors and hospitals help lower overall costs and improve member health.
With Us, It’s Always Personal
Our sales and account management team leaves no detail to chance. We work with you in lock step to see that clients’ needs are addressed quickly and satisfactorily.
Take a Closer Look
Ask anyone who’s worked with us: we’re accessible, flexible, and candid. Here are some of the ways we help achieve exceptional value for your clients:
Through our innovative partnerships with select health care providers, ConnectiCare members experience:
- Fewer emergency room visits, hospital inpatient stays and inpatient days.
- Higher incidence of wellness visits and cancer screenings.
Source: ConnectiCare internal analysis of commercial member and provider collaborations vs. commercial members not in provider collaborations for 2019.
An independent analysis showed ConnectiCare has the top discounts among health insurance carriers in the six Connecticut counties, including Hartford, Fairfield, and New Haven. And its ranking in eastern Connecticut counties is #2.
Source: Aon Hewitt HHVI 2020 Study
Our network access starts in Connecticut and radiates into neighboring states through our parent company, EmblemHealth. For commercial plans, the network can be extended nationally through First Health®, an Aetna subsidiary. Our plans also include telemedicine from Teladoc® for 24/7 coverage.
We were recognized in 2019 and again in 2020 with international Stevie® Awards for customer-service excellence and innovation. And we’re the only health plan in Connecticut with walk-in service centers where members can get answers to questions, take exercise classes, get help managing chronic conditions, and participate in expert talks and support groups.
Answering phones, resolving issues, helping members, paying claims – these are the core of a health plan. Your clients will see the difference with ConnectiCare with:
- 96.4% first-call resolution
- Moving toward better member health and lower costs
- 99.7% claims paid within 30 days
- 99.9% financial claim accuracy
- Two-day identification (ID) card turnaround
Source: Internal ConnectiCare metrics.
Our clinical and pharmacy management programs form a continuum of care for our members. Nurse care managers, pharmacists, and social workers engage with members who are most at risk for health complications and hospitalization. Pharmacy programs work to improve medication adherence, opioid deterrence, and cost management.
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Online Broker Service and Support
Take care of your ConnectiCare book of business directly and through our partners in administrative services.
- ConnectiCare Broker Website – for group business administered by Connecticare and individual plans, including Medicare Advantage, SOLO, and plans sold through Access Health CT.
- Connecticut Business & Industry Association (CBIA) – for fully-insured small group plans.
- CBIA Health Connections – for fully-insured and Fixed Funding solutions group plans.
- Access Health CT – for fully-insured small-group plans sold through Access Health CT.
