Our Vision

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To be a regional managed care organization that cares about its members, is financially successful, and maintains a major market presence in the State of Connecticut.

Our Mission

 to improve the health status of our members
 to provide the highest quality service for members
 to meet employer expectations for service and value

Our Goals

 to continuously improve customer satisfaction
 to retain and grow membership profitably
 to promote shareholder value
 to facilitate the improvement of the health of members through collaboration with the medical community, through a focus on prevention, management of chronic disease and coordination of care
 to be one of the top three HMOs in Connecticut
 to create a positive environment to develop and maintain a high performing workforce