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Provider Portal: New! Live Agent Chat

Switch to:

Provider Portal: New! Live Agent Chat

02/20/2024

We recently added a new chat feature to our provider portal. Now you can message with a Provider Customer Service Representative in real time while you are using the portal. Watch this video to learn more.

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Reminder: Fax Lines To Be Disconnected May 2024

Starting May 1, 2024, we will disconnect the fax lines for preauthorization requests and concurrent reviews. Please start using the provider portal to submit your requests and supporting documentation. See the full announcements for more information (EmblemHealth | ConnectiCare).

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Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office.

Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.