Knowing basic information about your health plan, such as cost-share amounts, is important. View your documents to find what you need to know about copayments, deductibles, coinsurance and other related information. [ more ]
Certain medical or surgical services and prescription drugs must be approved by ConnectiCare before they will be covered. Make sure you are familiar with your plan’s preauthorization requirements that are located in your plan documents. (login required)
Services Requiring Preauthorization - for members with self-funded plans and employer-sponsored health plans.*
*Note: Members with ConnectiCare SOLO policies and ConnectiCare plans purchased through Access Health CT (the state’s insurance marketplace) should refer to their plan documents for the most up-to-date preauthorization lists. Members covered by plans for municipalities should also refer to their plan documents.
Looking for a snapshot of all that ConnectiCare has to offer? This is the place
to find quick clear answers to common questions about plan basics, care
management, member discounts, and much more.
Group Member Guidebook
Here are some most frequently asked questions. For complete benefit information, please refer to your Benefit
Summary or Membership Agreement.
Member FAQ | SOLO FAQ | HSA FAQ | HRA FAQ | Treatment Cost Calculator FAQ |
Preventive Care FAQ