= Registered Users Only

ConnectiCare Administrative Guide

Welcome to the ConnectiCare Administrative Guide!

You may find this site helpful when you have questions about your ConnectiCare health plans, plan provisions, requirements and procedures. While the Guide is not intended to be an all-inclusive reference, it does provide basic information on important administrative topics.

You may download a copy of the entire Administrative Guide or view a specific section of the Guide by selecting the appropriate link below.

Administrative Guide Sections
Products, PCPs and General Rules and Guidelines for Receiving Benefits
Eligibility, Enrollment and Terminating Coverage
Billing Procedures
Claims, Reimbursements, Questions, Grievances and Appeals
Special Benefit Programs
Download the full version of the Administrative Guide
ConnectiCare Forms Library


1 - Applicable to Connecticut and Massachusetts Domiciled Groups