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      Commercial Physician & Provider Manual

    • Physician Responsibilities
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    • Product Coverage
    • Overview of Products
    • Overview of Plan Types
    • Overview of Coverage: CT
    • Overview of Coverage: MA
    • Overview of Coverage: NY
    • In Office Laboratory & Radiology
    • Member Eligibility
    • Member Eligibility
    • Identification Cards
    • Membership by PCP Report
    • Member Confidentiality
    • Member Complaints
    • Member Disenrollment
    • Member Satisfaction
    • Ending the Physician/Patient Relationship
    • Member Rights & Responsibilities
    • Medical Management Programs
    • Program Description
    • Pre-service Review: Inpatient Admissions
    • Pre-Authorization Requirements
    • Mental Health & Substance Abuse Services
    • Bone Marrow & Organ Transplants
    • Maternity Program
    • Special Care Case Management Program
    • Kidney Stone Prevention
    • Cancer Support Program
    • Transplant Case Management Program
    • Concurrent Review
    • Post-Service Review
    • Reconsideration Process
    • Provider Appeals
    • Health Management Programs
    • An Overview
    • Clinical Practice Guidelines
    • Quality Improvement Programs
    • Pharmacy Program
    • ConnectiCare Drug List
    • Pharmacy & Therapeutics Committee
    • Over-the-Counter Medications
    • Pre-Authorization Requirements
    • Specialty Prescription Drugs
    • Generic Substitution Program
    • Managed Drug Limitations
    • Benefit Exclusions
    • Utilization Reporting
    • Administrative Procedures
    • Physicians' Orders
    • Referrals
    • Claims
    • Electronic Funds Transfer
    • Filing Limit
    • Refunds/Overpayments
    • Adjustments/Corrected Claims/Resubmissions
    • Administrative Appeals
    • Billing of Members
    • Coordination of Benefits
    • Billing Claims Payment Policy
    • Introduction
    • Common Billing Scenarios
    • Common Coding Appeals
    • Modifiers: CPT & HCPCS Level II
    • In Office Laboratory & Radiology
    • Credentialing Recredentialing
    • Program Overview (Practitioners & HDOs)
    • Recredentialing (Practitioners only)
    • Reassessment Program (HDOs only)
    • Site Visits (Practitioners only)
    • Standards for Performing Medical Record Review (Practitioners only)
    • Leave of Absence Policy (Practitioners only)
    • Locum Tenens Policy (Practitioners only)
    • Physician Compliance
    • Compliance (Practitioners & HDOs)
    • Termination & Appeals (Practitioners & HDOs)
    • Appendix: CT
    • Appendix: MA
    • Appendix: NY
    • Glossary










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    • Commercial - Member Eligibility

      Member Confidentiality

      ConnectiCare distributes its privacy notice to members annually, and to new members upon enrollment in the plan. To obtain a copy of the privacy notice, visit our member website, or call Provider Services at the number below.

      ConnectiCare requires all of its participating practitioners and providers to treat member medical records and other protected health information as confidential and to assure that the use, maintenance, and disclosure of such protected health information complies with all applicable state and federal laws governing the security and privacy of medical records and other protected health information.

      Questions regarding the confidentiality of member information may be directed to Provider Services at (860) 674-5850 or 1-800-828-3407.

      PPM/2.10

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Copyright © 2013 ConnectiCare. All Rights Reserved.

Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office.

Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.