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      Commercial Physician & Provider Manual

    • Physician Responsibilities
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    • Overview of Coverage: CT
    • Overview of Coverage: MA
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    • Program Description
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    • Concurrent Review
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    • An Overview
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    • Managed Drug Limitations
    • Benefit Exclusions
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    • Physicians' Orders
    • Referrals
    • Claims
    • Electronic Funds Transfer
    • Filing Limit
    • Refunds/Overpayments
    • Adjustments/Corrected Claims/Resubmissions
    • Administrative Appeals
    • Billing of Members
    • Coordination of Benefits
    • Billing Claims Payment Policy
    • Introduction
    • Common Billing Scenarios
    • Common Coding Appeals
    • Modifiers: CPT & HCPCS Level II
    • In Office Laboratory & Radiology
    • Credentialing Recredentialing
    • Program Overview (Practitioners & HDOs)
    • Recredentialing (Practitioners only)
    • Reassessment Program (HDOs only)
    • Site Visits (Practitioners only)
    • Standards for Performing Medical Record Review (Practitioners only)
    • Leave of Absence Policy (Practitioners only)
    • Locum Tenens Policy (Practitioners only)
    • Physician Compliance
    • Compliance (Practitioners & HDOs)
    • Termination & Appeals (Practitioners & HDOs)
    • Appendix: CT
    • Appendix: MA
    • Appendix: NY
    • Glossary










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    • Commercial - Billing & Claims Payment Policy

      Common Billing Scenarios

      The table below outlines proper billing practices for some common billing scenarios. Refer to CPT or HCPCS Coding Manuals for additional information.

      Subject

      Description

      Impacted Code(s)

      1. Bilateral Surgical Procedures (effective 5/1/02); procedures billed with Modifier 50

      • First procedure (count as 1st & 2nd procedures) reimbursed at 150% of allowable fee

      • Second procedure and subsequent procedures reimbursed at 50% of allowable fee

      CPT codes 10021-69990

      2.  Bundled Status Codes

      Some procedure codes are not separately reimbursable; reimbursement is considered bundled with the primary procedure code. These codes are identified by CMS as “bundled” services and may not be “gap-filled” by other reimbursement methods.

      Applicable CPT codes

      3. Central Venous Catheter Placement with a Related Anesthesia or Surgical Procedure

      Bill with appropriate modifier to identify it as a separate procedure when the catheter is used for a separate reason (e.g., chemotherapy, hemodialysis)

      Applicable CPT codes

      4. Clinical Documentation with Claim Submission

      Clinical documentation is not required with initial claim submission, unless otherwise specified. When submitting clinical documentation for the purpose of ensuring the claim will be reviewed prior to payment, please contact Provider Services to request that the documentation be reviewed prior to payment.

      Any

      5. Colonoscopy

      Bill with appropriate CPT code no more frequently than every 12 months, unless done in the inpatient setting or associated with the following diagnoses: 555.1; 555.2; 555.9; 556-556.9; 569.3; 578.9; 560.2; 560.89; 997.4.

      CPT code 45378

      6. Co-surgeons

      Physicians who perform co-surgeon services should bill the appropriate surgical procedure code with the applicable modifier. Each surgeon should report the co-surgery only once using the same procedure code. If additional procedures, including add-on procedures, are performed during the same surgical session, separate codes may be reported without the modifier 62.

      CPT surgery codes

      CPT Modifier -62

      7. Electronic Analysis of Pacemaker

      Bill with appropriate CPT code no more frequently than every 56 days.

      CPT codes 93733, 93736

      8. End Stage Renal Services

      Bill with appropriate CPT code with a date of service at the beginning or at the end of each month.

      CPT codes 90951-90962

      9. Evoked Potential Testing

      Bill with appropriate CPT code. Allowed for patients who are less than 17 years and have a diagnosis of Multiple Sclerosis or other demyelinating disease or intraoperative testing.

      CPT codes 95925, 95926, 95927, 95938

      10. Extended Electroencephalography (EEG) Services

      Bill with a diagnosis code that supports the use of extended EEG testing. Not allowed separate reimbursement when performed in the office setting.

      CPT codes 95812, 95813, 95816, 95819, 95822, 95827

      11. HCPCS Codes

      Whenever possible, please convert all HCPCS codes to the applicable CPT code prior to submitting to ConnectiCare. While ConnectiCare recognizes some HCPCS codes, they are not always consistent with those recognized by Medicare.

      Applicable HCPCS codes

      12. Incidental Arthroscopic Procedures

      When more than 1 procedure is performed through the same arthroscopic portal (incision), the most clinically intensive procedure will be allowed. Other services performed through the same portal will be denied as incidental in accordance with NCCI edits, and will be upheld upon appeal. Please refer to NCCI edits to determine when the use of modifier 59 is acceptable.

      Applicable CPT codes

      13. "Incident to" Services

      “Incident to” services, as identified by CMS, may only be billed for the office location.

      Applicable CPT codes

      14. Multiple Identical Services

      Certain CPT procedure codes may be billed more than once on the same date of service by the same provider, for the same member. These services should be billed on one service line for the total number of units, with the total charge.

      Applicable CPT codes

      15. Multiple Evaluation and Management (E&M-- services on the same day)

      Bill one E&M code to represent total services per member, per day. (Exceptions: critical care  CPT codes 99291-99292, 99295-99298, add-on codes 99354-99359, attendance at delivery 99436 and E&M codes billed with modifier -25)

      Applicable CPT codes

      16. Multiple Identical Procedures

      Bill on one service line for the total number of units with the total charge.

      Applicable CPT codes

      17. Multiple Surgical Procedures

      • First procedure pays 100% of allowable

      • Second procedure pays 50% of allowable fee

      • Third and subsequent procedures pay 25% of allowable fee

      CPT codes 10021- 69990

      18. Multiple Radiology Procedures

      Radiology codes identified in current year CMS RVU file will be subject to reduction based on CMS guidelines.

      Codes with multiple procedure indicator value "4".

      19. Needle Electromyography (EMG) Services

      Bill all of the most specific diagnoses to support the EMG code.

      CPT codes 95860, 95861, 95863, 95864, 95870

      20. Nerve Conduction Services

      Bill the most specific diagnoses to support the nerve conduction testing codes.

      CPT code 95900, 95903

      21. New vs. Established Patient Visits (inpatient or outpatient)

      Do not bill as a new patient visit if the patient has seen the physician or a physician from the same group practice within the past 3 years.

      Applicable CPT codes

      22. Non-ionic Contrast Reduction

      Bill with appropriate HCPCS codes. An 8% reduction will be applied based on CMS guidelines.

      Applicable HCPCS Codes

      23. Operating Microscope

      Bill with the primary procedure code, in accordance with CPT guidelines.

      CPT code 69990

      24. Photochemotherapy (PUVA), Actinotherapy

      These services must be billed with diagnosis codes that support the use of these procedures based on the American Academy of Dermatology’s treatment guidelines.

      CPT codes 96910-96913

      25. Professional & Technical Component Procedures

      Bill codes with the appropriate modifier (’TC’ or ’26’).

      Applicable CPT codes

      26. Professional Component Procedures (billed in office setting)

      Not separately reimbursed when billed with an E&M service.

      Applicable CPT codes

      27. Rhythm Electrocardiography

      Not separately reimbursed when billed with E&M services or an interventional service in a facility

      CPT code 93042

      28. Separate Procedures (as identified by CPT)

      There are procedures that are identified in CPT as "separate procedures" that are never allowed when billed with a related service. These procedures should only be billed when performed alone, as a separate procedure.

      Applicable CPT codes

      29. Serial Visits (identical services provided over a defined time span on different dates of service)

      When a series of identical services, such as chemotherapy, are required over multiple days, the claim should be submitted with the chemotherapy procedure code on separate lines for each individual date of service. Date spans are not acceptable and will be denied for the provider to resubmit.

      Applicable CPT codes

      30. Sigmoidoscopy

      Services are not allowed more frequently than every 6 months, unless done in the inpatient setting or associated with the following diagnoses: 154.1; 154.2; 555.1; 555.2; 555.9; 556-556.9; 569.49; 569.3.

      CPT codes 45330-45339.

      31. Skin Tags

      Removal or destruction of skin tags is not a covered benefit.

      CPT codes 11200, 11201 and any procedure that is billed with diagnosis 701.9

      32. Split Billing

      ConnectiCare requires that services that are provided by the same provider, for the same member, on the same  date of service be billed together on one claim, including electronically submitted claims. Split billed services may result in incorrect reimbursement.

      All procedure codes

      33. Split Surgical Care

      Bill the appropriate modifier -54 (surgical care only), -55 (post-operative care only) and -56 (pre-operative care only) when performing split surgical care.

      Applicable CPT codes

      34. (Rapid) Strep Test

      This service is allowed in-office for PCPs only.

      CPT code 87880

      35. Transthoracic Echocardiography

      Bill applicable follow-up or limited study codes when performing subsequent echocardiography studies for the same diagnosis code, within 180 days of the initial study.

      Include, but are not limited to: 93303, 93307, 93320, 93325

      Note: ConnectiCare will update coding information in the Common Billing Scenarios section of the Physician & Provider Manual as needed.

      PPM/11.12

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