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Learn more about Medicare Advantage Plan Options from ConnectiCare, including plans with Part D Prescription Drug Coverage!

If you are NOT currently enrolled in a ConnectiCare VIP Medicare Plan and you would like ConnectiCare to contact you, please click here.

Or you can contact us toll-free at 1-877-224-8221 between the hours of 8:00 a.m. - 8:00 p.m., Monday through Friday (TTY/TDD users dial 1-800-842-9710). Extended hours are 11/15 - 2/14, 8:00 a.m. - 8:00 p.m., seven days a week.

If If you are currently enrolled in a ConnectiCare VIP Medicare Plan and have questions, please contact us toll-free at one of the phone numbers below.

Member Services 1-800-CCI-CARE
1-800-224-2273

For all general member service inquires. Member Services is available between the hours of 8:00 a.m. - 8:00 p.m., seven days a week.

TTY/TDD Users 1-800-842-9710
Behavioral Health Program 1-888-946-4658 For inquires about mental health or substance abuse services.
Pre-authorizations 1-800-508-6157 For inquires about pre-authorization requests.
Medicare Case Management Programs 1-800-508-3181 For assistance in developing a plan of care to help meet your health care needs.
Health Management Programs 1-800-829-0696 To speak with a representative about programs for chronic conditions.


ConnectiCare is located at:

    175 Scott Swamp Road
    Farmington, CT 06032


Member premium mailing address:

    Current Payments (with or without invoice stub)
    ConnectiCare, Inc.
    General Post Office
    P.O. Box 30236
    New York, NY 10087-0236

Note:
  • Payment goes to lockbox at bank. Must have scan line on stub to process.
  • Online Banking (tell bank to send to this address).


H3528_CCI_12_4006_01r3 CMS Approved 1/30/2012
Last Update 1/1/2012