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      Need to Reach Us?
      Need to contact us? Well, whether you're a ConnectiCare Member, Producer, Employer, or health care Provider, you're in the right place. We created this website to make it easier than ever to work with ConnectiCare!

      Member Contact Information

      Member Services* ConnectiCare, Inc.
      (860) 674-5757
      or 1-800-251-7722
      For members covered under a ConnectiCare, Inc. plan (as indicated on your ID card).
      ConnectiCare of Massachusetts, Inc.
      (860) 674-5757
      or 1-800-251-7722
      For members covered under a ConnectiCare of Massachusetts, Inc. plan (as indicated on your ID card).
      ConnectiCare of New York, Inc.
      (860) 674-2075
      or 1-800-846-8578
      For members covered under a ConnectiCare of New York, Inc. plan (as indicated on your ID card).
      ConnectiCare Insurance Company, Inc.
      (860) 674-2075
      or 1-800-846-8578
      For members covered under a ConnectiCare Insurance Company, Inc. plan (as indicated on your ID card).
      ConnectiCare Customized
      (860) 674-2075
      or 1-800-846-8578
      For members covered under a ConnectiCare Customized plan (as indicated on your ID card).
      ConnectiCare Network USA
      (860) 674-2075
      or 1-800-846-8578
      For members covered under a ConnectiCare Network USA plan (as indicated on your ID card).
      TDD/TYY Services
      1-800-833-8134
      For members who are hearing impaired.
      * Member Services Call Center Hours: Monday - Thursday, 8 a.m. - 6:00 p.m.; Friday; 8 a.m. - 5 p.m.
      Individual Plan Coverage 1-866-999-SOLO (7656) For members who want information about coverage under a ConnectiCare SOLO individual health plan.
      Behavioral Health Program 1-888-946-4658 For inquiries about mental health or substance abuse services.
      Dental Program 1-888-843-4727 For inquiries about services offered through ConnectiCare's dental care plans. (Coverage is dependent upon employer group benefit plan purchased.).
      Home Health Program 1-888-946-4658 For inquiries about home health services.
      Pre-authorizations 1-800-562-6833 For inquiries about pre-authorization requests. Available 8 a.m. - 5 p.m., Monday - Friday.
      Utilization Management 1-800-562-6833 Available 8:00 am to 5:00 pm M-F (after hours you may leave a voicemail message). Use if you have utilization management questions
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      Producer Contact Information

      Broker Services 1-800-723-2986
      Group Membership Administration (including enrollment and COBRA) 1-800-333-1733
      Electronic Funds Transfer 1-800-923-2822; extension 2085
      Chamber Insurance Trust 1-800-953-4467, or call your local Chamber of Commerce
      Premium Billing & Collections 1-800-333-1733
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      Employer Contact Information

      Group Membership Administration (including enrollment and COBRA) 1-800-333-1733
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      Provider Contact Information

      Provider Services (860) 674-5850 or 1-800-828-3407
      Utilization Management 1-800-562-6833 Available 8:00 am to 5:00 pm M-F (after hours you may leave a voicemail message). Use to initiate an authorization or if you have utilization management questions
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      Media Contact Information

      Public Relations E-mail our public Relations Director with questions on grant applications, community and nonprofit activities, news and media, factual information about ConnectiCare, our speaker's bureau, or our government relations activities.
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      E-Mail Addresses

      Info@ConnectiCare.com This is a non-secure email address to be used by Members, Providers, Brokers, and Employers for general questions only. It is not a secure form of communication, and confidential information, including member identification numbers, social security numbers or confidential medical information SHOULD NOT BE E-MAILED to this address.
      Secure Messaging This is a secure email site for ConnectiCare registered members, producers and employers. Emails on this site do not go over the Internet, but instead are maintained on the secure ConnectiCare site.
      Public Relations E-mail our public Relations Director with questions on grant applications, community and nonprofit activities, news and media, factual information about ConnectiCare, our speaker's bureau, or our government relations activities.
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      Mailing Address

      Please send all mail to:
      ConnectiCare
      175 Scott Swamp Road
      P.O. Box 4050
      Farmington, CT 06034-4050
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      Premium Payment Address

      ConnectiCare, Inc.
      P.O. Box 30726
      Hartford, CT 06150
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Copyright © 2009 ConnectiCare. All Rights Reserved.

Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office.

Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.