EFT is a quick and easy way to receive payment for the claims you submit to ConnectiCare. When you select to receive funds electronically, you can expect to receive your payment directly into your bank account within 48 hours of each claims payable date.

Simply fill out the Electronic Fund Transfer (EFT) Form and return it to ConnectiCare’s Finance Department. (ConnectiCare may also ask that you provide us with a spec sheet from your bank or a copy of a voided check.) In general, you will begin receiving payment electronically within 10 business days from the date we receive your completed form.

Do I Have to Submit Claims Electronically in Order to Receive EFT?

No. EFT is not dependent upon electronic claims submission. Claims which are submitted in paper format may also be reimbursed via EFT.

Will I Receive EFT for All Types of Claims?

Currently, ConnectiCare coordinates EFT for members within all product types except our customized, self-funded business. Claims payments for this business line will continue to be paid via paper check only.

Will EFT Affect the Way I Receive My Explanation of Payment?

You will continue to receive via mail a paper copy of your explanation of payment (EOP), generally within one week of the claims payable date. However, you may also choose to receive an electronic remittance advice (ERA) to speed up receipt of payment information, as well as reconciliation of patient accounts.

I Have More Questions.

If you have additional questions regarding EFT, please call 1-800-828-3407.