In the News

 
  
 
Stephen Jewett, ConnectiCare, Director of Public Relations, (860) 674-7068 - publicrelations@connecticare.com
ConnectiCare Ranked #1 Among State HMOs for Customer Complaint Record

Farmington, CT – The Connecticut Insurance Department has released the annual rankings of HMO figures from 2007. ConnectiCare was ranked number 1 for having the least number of justified complaints of all health plans in Connecticut. This is the 3rd consecutive year in a row for ConnectiCare to earn this top honor.

ConnectiCare’s CEO Mickey Herbert stated, “We are a customer service focused company. We work very hard to give our customers exceptional service and help navigate the complex health system for them. We want our customers to know they can count on us.”

The rankings include HMOs against whom justified or questionable complaints have been recorded. The company with the lowest complaint ratio is ranked number one. The rankings reports may be found on the Connecticut Insurance Department website www.ct.gov/cid

ConnectiCare is a managed care company based in Farmington, Connecticut and a member of the HIP Family of Health Plans. ConnectiCare serves 240,000 members. The company was home-grown in Connecticut and has 500 employees who reside mainly in the Hartford area. ConnectiCare was ranked 5th in the nation by the U.S. News and World Report/NCQA list of America’s Best Health Plans® 2007. Visit our website: www.connecticare.com